**Job title** – Commercial Excellence Specialist (Inside Sales) **Location ** – Geleen, the Netherlands **Job model ** – On-site As innovators in nutrition, health, and beauty, we reinvent, manufacture, and combine vital nutrients, flavors, and fragrances for the world’s growing population to thrive. In the Biomedical division, we serve as a committed partner in driving sustainable innovation in healthcare, from spark to solution. Our biomaterial products, customized solutions and expert services are recognized for their unmatched quality, reliability, and performance worldwide. Currently we are looking for a **Commercial Excellence Specialist (Inside Sales)** to join our team in Geleen! This role is primarily responsible for Management of existing small revenue accounts, single technology accounts, Inside sales (no traveling to customers) to generate new business from existing dsm-firmenich non-custom products into new, prospected or incoming leads, Lead Management and associated activities as it pertains to : Inbound response (lead triage/mgmt.); Account Management (Inside/house accounts, samples, CRM); Commercial coordination (RFQ process, training site mgmt., general support) and Administrative support as requested. Role also requires working closely Senior Manager, Commercial Lead EMEA, to triage (qualify, disqualify, assign) accounts exceeding $100k to CDMS, and/or those accounts requiring custom and/or high revenue projects. At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers & Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. **Key Responsibilities ** + Lead Triaging - Qualification and/or disqualification of incoming leads, following required Sales Process and using required Lead/Funnel system, inclusive of using Microsoft program, emails, calls, virtual video conferencing, and coordination of necessary technical support to advance lead appropriately. + This role will support both written, video conference, and phone follow-up communications with customer/prospects to establish basic understanding of inbound inquiries and establish clear next steps. This role will present prospected and qualified data collection to seek assignment of prospect from the Commercial Development Directors/Managers for approval, to maintain responsibility of accounts (under $100k, non-custom products) or assignment to others. + Opportunity management: Process and execute NDA/MTA’s and once received, provide product quotes, with approval from Biomaterial Directors and Sales Management. Manage quotes, and product sampling activities for assigned accounts, new prospects, and for other commercial assignments as requested. + RFQ Intake Process: Provide organizational support to ‘Request for Quote (RFQ)’ process including central coordination and communication across multiple teams (Sales Director, Business Unit Leaders, Finance) to ensure accurate quoting, delivery on timelines, frequent check ins, actions and assignments. Project status reporting and communication to commercial management on progress expected. Expected progress will be reviewed with manager prior to communication. Frequent follow ups and revisions as necessary, until closed/won, or disqualified/lost. + Running Business: Ensuring compliance of existing contracts, including working with Contract Analyst and Legal, to amend, as well as create new agreements as required. Checking the system to make sure contracts are active and compliant, handling the general account management tasks (administrative) and required template submission. Revenue management will be required for existing and new prospects, up to $2M annually. + Data Management: CRM System: keep track of Leads, Opportunities, and Accounts, following Sales Process and funnel entry requirements. Track correspondence, provide updates to the team as necessary, within system and verbally **We bring** + A rich history and a promising future of bold scientific innovation and passionate creation with our customers. + A space to grow by encouraging and supporting curiosity and an open mindset. + A culture that prioritizes safety and well-being, both physically and mentally. + The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose. + A flexible work environment that empowers people to take accountability for their work and own the outcome. + Based on your experience we will offer you a base salary of € 60,142 to € 86,885 per year (including holiday allowance and 13th month) and extra benefits, such as 25 holiday days, a bonus, the option to buy more holiday days with a 6% my choice budget and much more. **You Bring** + 2-4+ years of full-time experience in sales, medical devices, biomaterials, life sciences, or the pharmaceutical field. + Bachelor's degree in Business Administration, Communications, Science, Biology, or a related field. + Proven experience in Inside Sales, technical sales, sales, application development, project management, customer service,marketing, communications, and/or. + Product knowledge of biomedical materials is nice to have. + Eagerness to build relationships and strong communication skills. + Advanced proficiency in English. **The application process** Interested in this position? Please apply online by uploading your resume in English via our career portal. Due to privacy regulations, we can only actively interact with applications via our career portal. If you have any questions, please contact Julita Straszak, Talent Acquisition Business Partner (julita.straszak@dsm-firmenich.com). **Equal Opportunities Commitment** dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich. dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know. As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people. www.dsm-firmenich.com **Agency Statement** Please note this is a direct search led by dsm-firmenich. We only accept applications from candidates, not from agencies nor subject to agency’s fees, percentages or similar.