By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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Commercial Claims Handler

Job Location: United Kingdom

Job Type: Permanent

Remuneration: Competitive salary based on skills, experience, and qualifications

We have a new opportunity for a Commercial Claims Handler to join our Focal Point team

An opportunity has arisen in our Commercial division where we deal with desktop property claims for Insurers and MGAs, typically with regard to SME Commercial Combined policies.

You will be an integral part of our Commercial claims offering, expertly dealing with claims whilst building and maintaining relationships with the key parties involved.

Successful applicants should have a solid background in commercial property desktop claims handling and a proven track record in delivering exceptional customer service.

We will support you every step of the way, providing excellent training to assist you in meeting your full potential. Career progression within the Commercial team is also encouraged for those looking for a future career in loss adjusting.

The role will involve working closely with our Commercial Adjusters, developing relationships with our clients, expertly supporting their customers, guiding them through the claims process, arranging site visits where required, producing repair scopes where appropriate (utilising our digital estimating tool) and liaising with suppliers and contractors to bring each claim to a swift and successful outcome.

You will have/will be

Excellent customer service skills within an office environment

Commercial claims experience is essential

Buildings desktop claims experience would be an advantage in addition to some business interruption exposure

Proven ability to work on your own initiative as well as part of a team

Strong organisational skills and the ability to prioritise your workload

Strong communication skills - both written and verbal

What we’ll give you for this role:

Remuneration & more

Competitive salary taking into account skills, experience and qualifications

A Self Invested Personal Pension Scheme

Holiday allowance of 25 days plus bank holidays

35 hour week

Health & support

Private healthcare plan (including pre-existing conditions)

Life assurance

Employee assistance programme for employee wellbeing

Group Income Protection

Other benefits

Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications

Discounts on various products and services

This isn't just a position, it's a pivotal role in shaping our industry

At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education.

Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry.

Next steps for you:

Think we'd be a great match? Apply now – we want to hear from you.

As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation.

After the closing date we will review all applications, and may select some applicants for an interview (which may be virtual, or in-person).

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Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.