Serve as Commercial Account Manager for the Southeast and Mid-Atlantic Regions. Primary focus will be to manage, maintain, and expand existing customer base in addition to growing the area commercial footprint by development and expansion of new business opportunties. Knowledge and understanding of liquid and bulk commodity sales and marketing are required, along with experience in marine, rail, and truck transportation and storage services.
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Serve as Commercial Account Manager for the Southeast and Mid-Atlantic Regions. Primary focus will be to manage, maintain, and expand existing customer base in addition to growing the area commercial footprint by development and expansion of new business opportunties. Knowledge and understanding of liquid and bulk commodity sales and marketing are required, along with experience in marine, rail, and truck transportation and storage services.
Position Requirements
Ø 1. Lead Commercial Account Manager for all customer inquiries within specific terminal facilities Ø 2. Negotiate services, rates, and commitments with customers and assist Contract Administration in order to develop and execute contractsØ 3. Develop and maintain business relationships to keep existing business and drive growth within existing accountsØ 4. Develop strategic sales/marketing plans for bulk and liquids commodities within regionsØ 5. Participate and provide support for acquisitions and expansion projectsØ 6. Take lead on building and fostering relationships with local economic development groups and other trade organizationsØ 7. Work closely with Terminal Managers to develop Key Performance Indicators (KPI's) for customer accounts and coordinate Quality Partnership Meetings (QPM's) with customers at each terminalØ 8. Coordinate effectively with Operations, Legal, EH&S, Engineering, and other internal/external resources to identify and address various aspects of contract commitments and requirementsØ 9. Provide assistance to support customer service, accounting and other KM functions to assure satisfaction of products and services, customer collections and adjustments, logistics, etcØ 10. Communicate effectively and regularly with management on market trends, business prospects and inquiries, customer issues, goals and objectivesØ 11. Manage customer site visits, and act as liaison between customer and terminal operation groupØ 12. Assist in accounts receivable and collection effortsØ 13. Communicate effectively across company regions and business units regarding customers and capabilities14. Lead and coordinate with Commercial Analyst to develop models for expansion projects4 Year degree in Business, Marketing or Engineering field with relatable experience. MBA/PE is a plus.Ø Minimum of three to five years of professional work experience in the commercial sales and marketing, operational management or engineering, in the transportation/warehousing service industryØ Demonstrated experience in negotiating customer agreementsØ Familiarity with financial models and terminology (IRR, EBITDA, Terminal Value, etc.)Knowledge of the products, modes of transport, methods of handling, and customers associated with the bulk and liquid terminalling industry is preferred Ø Effective oral and written communicationsØ Proficient in the use of Microsoft applications (Word, Excel, Power Point)Must be able to accept direction and work cooperatively with othersØ Reporting to the Commercial Director for the Mid Atlantic RegionØ Travel will be required on a regular basis to assigned terminals and Customer meetingsPosition based out of Charleston, SC Area Office Relocation may be considered
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