Job Description The commercial business analyst works closely with IT Business Partners to define and document key processes, requirements, knowledge articles, and user documentation. The Senior IT Business Analyst will work both on projects, as a critical team member, and with operational teams to identify communication and training to help ease the introduction of new technologies and to further improve operational processes. We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (https://airtable.com/app21VjYyxLDIX0ez/shrOg4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Bachelors degree in computer science, IT, or similar field and 4+ years of relevant IT Business Analyst experience OR masters degree in computer science, IT, or similar field and 2+ years of similar experience  4+ years of experience in a Commercial Business Analyst role, preferably supporting Commercial Pharmaceutical operations and technologies o Strong understanding of Commercial Business Systems and CRMs (e.g., Veeva, Salesforce), and how data is utilized in the pharmaceutical sector. o Strong knowledge of commercial processes such as sales operations, marketing, and market access with a strong understanding key business drivers  Proven experience acting as a liaison between technical teams and business stakeholders, translating business needs into technical solutions. o Ability to define and document business processes and requirements, including data flow, storage, application usability, reporting, and analytics  Strong understanding of requirements gathering for Data Integrations/Migrations o Knowledge of the fundamentals necessary (data sources, data frequences, file format, etc.) o Working knowledge of Data Warehouse fundamentals  Strong communication, problem-solving, and analytical thinking skills with superb attention to detail  Good interpersonal and communications skills, including tact, diplomacy, and flexibility Knowledge of requirements gathering and reporting functions to leverage Power BI  Familiarity with industry-specific software and regulatory requirements in the pharmaceutical sector  General ability to write and execute queries for data analysis and validation.  Technical aptitude for system navigation and UAT testing  Working knowledge of Databricks. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.