IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.
\nIT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER
\nWhy do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.
\nWe love our role in the world. And we’re looking for the right people to help us maintain – and grow it. People like you.
\n\nRole Context
\nDevelop and administer functional plans and projects to support and enhance the overall effectiveness of the teams of both the VP Commercial and the Director of Projects and Programs.
Support the development of general administrative plans and processes to effectively meet complex information requests and determine complex trends, develop scenarios and forcasts to ensure smooth running of business activities and meet administrative needs in line with business needs, stakeholder requirements, Group guidelines and policies.
Key responsibilities
\n\nDevelop, administer and support the general administrative plans and processes for the Commerical VP and Director Projects and Programs\nIdentify opportunities to enhance the processes of both the Commercial and Projects and Programs teams\nWork with staff members of the commercial team to prepare for the meetings e.g. analysis of external and market data and preparing presentations for meetings\nSupport coordination for meetings for the commercial VP\nUse best practices, address recurring issues and suggest enhancements in administrative support processes and systems to increase effectiveness and efficiency\nRecord minutes of Commercial team meetings and track action items\nAttend Country Sales Reviews of the largest SSA countries with the VP Commercial and manage/follow up minutes for all CSRs in line with expectations from the action items\nKeep the VP Commercial up to date with trends of business drivers impacting financial performance (weekly volumes, costs drivers) and challenges noted by the team\nUnderstand and challenge the Countries on internal trends changes affecting performance\nBusiness Intelligence\nCo-ordinate the business intelligence function that works cross-functionally in order to provide insights and recommendations to the business to support decision-making\nEvent Management\nPrepare VP’s external & internal presentations for conferences, functional meetings, SSA business reviews with Global Management Board: storyboarding, designs, presentation supports.\nLiaise with SSA Marcomms team when external agencies are involved\nPrepare VP for effective delivery of presentations\n\nMinimum Requirements
\nEducation & experience
\n\nBachelor’s Degree or equivalent experience/qualification\nAdvanced PowerPoint/Excel\nFamiliarity with the DHL Express organisation is a distinct plus\nMin 4 years’ experience.\nExperience in a similar capacity would be preferred.\n\n\nKey Capabilities
\n\nHighly proficient English language skills, spoken and written.\nVery strong understanding of business drivers and indicators of the Express industry across Commercial KPIs\nStrong process development and embedding capabilities\nStrong multi-tasking skills, relentless on follow-through, and ability to effectively leverage knowledge for the overall benefit of the organization\nStrong presentation development and delivering skills\nStrong training facilitation skills\nStrong internal communications capabilities\nAbility and willingness to travel frequently.\n\n\nWe are looking forward to your application.