**Introduction** A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio; including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. **Your role and responsibilities** As a Application Developer at IBM, you'll work with clients to co-create solutions to major real-world challenges by using best practice technologies, tools, techniques, and products to translate system requirements into the design and development of customized systems. In your role, you may be responsible for: * Working across the entire system architecture to design, develop, and support high quality, scalable products and interfaces for our clients * Collaborate with cross-functional teams to understand requirements and define technical specifications for generative AI projects * Employing IBM's Design Thinking to create products that provide a great user experience along with high performance, security, quality, and stability * Working with a variety of relational databases (SQL, Postgres, DB2, MongoDB), operating systems (Linux, Windows, iOS, Android), and modern UI frameworks (Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery) * Creating everything from mockups and UI components to algorithms and data structures as you deliver a viable product **Required technical and professional expertise** '- Continuous monitoring of systems, applications and infrastructure in the Command Center. - Acting in incident management, ensuring the rapid identification, communication and resolution of problems. - Registering, categorizing and prioritizing events and incidents in the service management system (ITSM). - Implementing and adjusting alerts in monitoring tools to detect problems in real time. - Perform initial problem analysis and escalate to appropriate teams as necessary. - Contribute to Command Center performance reports and operational metrics. Collaborate with technical teams to implement improvements to monitoring processes and tools - Hands-on experience with monitoring tools such as Zabbix, Splunk, Datadog, Dynatrace or similar. - Basic knowledge of ITSM and ITIL frameworks (ITIL certification is a plus). - Familiarity with incident recording and management systems (ServiceNow, Jira Service Management, etc.). - Basic knowledge of networks, servers and cloud infrastructure. - Ability to analyze and initially resolve technical problems - Good communication skills to report problems and interact with different teams. - Proactivity and attention to detail to identify anomalies quickly. - Teamwork and ability to follow defined procedures. Experience in systems monitoring or related functions. IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.