Collections Specialist/Customer Service
Robert Half Accountemps
Description
An established agricultural company in San Marcos, CA, is seeking a dedicated and professional Collections Specialist to manage receivables and enhance customer satisfaction. This dual-function role integrates collections responsibilities with customer service, requiring excellent communication and negotiation skills.
Key Responsibilities:
+ Handle accounts receivable collections, ensuring timely payments from clients while maintaining positive relationships.
+ Communicate with clients to resolve payment discrepancies and negotiate payment plans when necessary.
+ Manage and maintain accurate records of overdue accounts and collection activities.
+ Provide exceptional customer service by addressing client inquiries and resolving issues efficiently.
+ Work collaboratively across departments to streamline billing and payment processes.
Requirements
+ High school diploma or equivalent; an Associate degree in accounting or finance preferred.
+ 2+ years of experience in collections or accounts receivable, with a focus on customer relationships.
+ Strong communication, negotiation, and problem-solving skills.
+ Ability to prioritize tasks and meet deadlines in a fast-paced environment.
+ Proficiency in accounting and ERP systems, as well as Microsoft Office Suite (Excel, Word, Outlook).
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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