Description We are looking for a skilled Collections Specialist to join our team in Eugene, Oregon. In this contract role, you will play a critical part in managing credit and collections processes for both commercial and consumer accounts. Your expertise in communication and billing will be key to ensuring timely and efficient resolution of outstanding balances. Responsibilities: • Manage and oversee collections processes for both commercial and consumer accounts. • Communicate effectively with clients to resolve outstanding balances and negotiate payment arrangements. • Utilize Microsoft Excel and Word to maintain organized records and generate reports. • Monitor account statuses and identify overdue payments. • Collaborate with internal teams to address billing discrepancies and ensure accurate invoicing. • Implement strategies to improve recovery rates and minimize bad debt. • Maintain compliance with company policies and regulatory requirements in all collection activities. • Provide regular updates and status reports on collection efforts to management. • Research account histories to validate outstanding balances and payment obligations. Requirements • Proven experience in commercial and consumer collections. • Strong knowledge of credit and billing collection processes. • Proficiency in Microsoft Excel and Word. • Exceptional communication skills, both written and verbal. • Ability to negotiate effectively and manage challenging conversations. • Detail-oriented with strong organizational skills. • Familiarity with regulatory standards related to collections. • Ability to work independently and meet deadlines in a fast-paced environment. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .