Description We are looking for an experienced Collections Specialist to join our team in Clayton, Missouri, on a long-term contract basis. This role focuses on business-to-business (B2B) collections and accounts receivable management, requiring excellent communication and analytical skills to ensure timely payments while fostering positive client relationships. The ideal candidate will possess 3-5 years of relevant experience and demonstrate a proactive approach to resolving payment issues and maintaining compliance with company policies. Responsibilities: • Monitor aging reports and follow up on overdue accounts to secure timely payments. • Investigate and resolve payment discrepancies, including partial payments and disputes, ensuring account accuracy. • Collaborate with internal teams to address billing issues and escalate unresolved concerns when necessary. • Maintain strong attention to detail and positive relationships with customers while enforcing payment terms. • Document collection activities, including call logs, resolution notes, and payment arrangements, in the company’s system. • Prepare regular reports for management detailing collection statuses, account risks, and outstanding balances. • Ensure adherence to company policies and compliance with relevant laws and regulations related to collections. • Utilize financial software tools to streamline collection processes and improve efficiency. • Provide recommendations for improving collections strategies based on industry trends and client feedback. Requirements • 3-5 years of experience in B2B collections, accounts receivable, or a related field. • Proficiency in financial or accounting software such as NetSuite, QuickBooks, or Oracle. • Strong Microsoft Excel skills, including v-lookups, pivot tables, and formula building. • Exceptional verbal and written communication skills with the ability to negotiate and resolve payment issues effectively. • Demonstrated ability to build and maintain relationships with clients while addressing sensitive financial matters with attention to detail. • Strong analytical and problem-solving skills to handle account discrepancies and disputes. • Highly organized with excellent time management skills to handle multiple accounts and meet deadlines. • Bachelor’s degree in Accounting, Finance, Business Administration, or a related field is preferred but not required. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .