Description We are looking for an experienced B2B Collections Specialist to join our team in Alpharetta, Georgia. In this Contract-to-permanent position, you will play a vital role in managing customer accounts, ensuring timely payments, and addressing any discrepancies. This opportunity is ideal for someone with a strong background in commercial collections who thrives in a collaborative and detail-driven environment. Responsibilities: • Oversee the collection process for assigned accounts, ensuring prompt resolution of overdue payments. • Negotiate payment arrangements and address billing disputes with professionalism and a customer-focused approach. • Investigate and reconcile customer accounts, including handling unapplied cash, short payments, and discrepancies. • Analyze aging reports to track overdue balances and escalate unresolved collection issues as needed. • Collaborate with internal departments, such as Accounting, Sales, and Customer Service, to address client concerns effectively. • Maintain detailed records of collection activities and update systems accurately. • Prepare and deliver regular reports on collection outcomes, delinquency patterns, and financial risk exposure. • Support initiatives aimed at improving collection workflows and reducing Days Sales Outstanding (DSO). Requirements • Minimum of 2 years of experience in commercial collections. • Strong understanding of credit and collection processes, including billing and account reconciliation. • Proficiency in Oracle or similar accounting systems. • Excellent negotiation and communication skills to resolve disputes and establish payment plans. • Ability to analyze aging reports and prioritize collection activities effectively. • Detail-oriented with strong organizational skills for managing multiple accounts. • Experience collaborating with cross-functional teams to resolve customer issues. • Familiarity with preparing and interpreting collection-related reports. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .