Description We are looking for a dedicated Collections Specialist to join our team on a long-term contract basis in Sunnyvale, California. In this role, you will play a key part in managing billing and collections processes while ensuring accuracy and efficiency in financial operations. This position offers an opportunity to work in a fast-paced environment, leveraging your expertise to maintain healthy cash flow and build strong client relationships. Responsibilities: • Oversee customer billing processes, including generating invoices, reconciling accounts, and processing adjustments to ensure accuracy and timeliness. • Conduct proactive collections activities, resolving outstanding balances and disputes while maintaining positive client relationships. • Utilize NetSuite for accurate financial data entry and record-keeping, adhering to company standards and compliance requirements. • Collaborate with sales and customer success teams to address and resolve billing-related issues and discrepancies. • Monitor accounts receivable aging reports and prioritize follow-ups to optimize cash flow. • Generate routine and ad-hoc financial reports for management, providing insights into billing and collections performance. • Safeguard sensitive financial information, demonstrating professionalism and discretion at all times. • Identify opportunities to streamline billing and collections processes, implementing improvements where necessary. Requirements • 3–5 years of experience in billing, accounts receivable, and collections, preferably within SaaS or technology industries. • Advanced proficiency in NetSuite is required; familiarity with other financial systems and tools is a plus. • Strong analytical and problem-solving skills with exceptional attention to detail. • Ability to work independently and efficiently in a remote setting, managing priorities with minimal supervision. • Excellent verbal and written communication skills to effectively interact with clients and internal teams. • Proven ability to adapt to dynamic work environments and deliver results in a fast-paced setting. • A solid understanding of SaaS billing structures and processes. • Professionalism in handling sensitive financial data and maintaining confidentiality. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .