Description We are looking for a skilled Collections Specialist to join our team on a contract basis in Des Plaines, Illinois. This role involves managing collections processes for both commercial and consumer accounts, ensuring timely payments, and maintaining positive relationships with clients. If you have a strong background in credit and billing collections, we encourage you to apply. Responsibilities: • Oversee collection activities for commercial and consumer accounts to ensure timely payment and resolution of outstanding balances. • Communicate effectively with clients to address payment issues and negotiate solutions. • Maintain accurate records of collection efforts and account statuses. • Analyze account data to identify trends and potential risks in the collection process. • Collaborate with internal teams to streamline billing and collection procedures. • Adhere to company policies and regulatory requirements while handling sensitive financial information. • Prepare reports summarizing collection activities and account performance. • Provide recommendations for improving collection strategies based on data analysis. • Support the implementation of tools and processes aimed at enhancing efficiency in collections. Requirements • Proven experience in commercial and consumer collections. • Strong knowledge of credit and billing collection processes. • Excellent communication and negotiation skills. • Detail-oriented with the ability to maintain accurate records. • Proficiency in analyzing account data and identifying risks. • Familiarity with regulatory requirements and financial compliance. • Ability to work collaboratively with internal teams. • Strong problem-solving skills and an ability to recommend process improvements. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .