Description We are looking for an experienced Collections Specialist to join our team on a long-term contract basis in DFW Airport, Texas. In this role, you will be responsible for managing a diverse portfolio of accounts and ensuring timely resolution of outstanding balances. This position requires a strong background in B2B collections, excellent analytical skills, and the ability to handle high transaction volumes efficiently. Responsibilities: • Manage a portfolio of 300-400 customers, ensuring timely collection of outstanding balances ranging from $3-5 million. • Collaborate with international customers to address and resolve disputes related to payments. • Monitor and reduce accounts overdue by 91+ days, contributing to the resolution of a $9 million backlog. • Utilize Oracle Cloud and advanced Excel functions such as pivot tables and VLOOKUP to analyze account data. • Communicate effectively with the Collections Lead and team members to maintain workflow efficiency. • Develop and implement strategies to streamline collection processes and improve recovery rates. • Handle high-traffic transactional accounts with professionalism and accuracy. • Provide detailed account reporting to stakeholders and recommend actionable solutions. • Ensure compliance with company policies and industry standards during all collection activities. Requirements • Proven experience in commercial collections, preferably in a B2B environment. • Proficiency in Oracle Cloud and Microsoft Excel, including pivot tables, VLOOKUP, and advanced formulas. • Strong understanding of billing and collection processes. • Excellent communication and negotiation skills to resolve disputes effectively. • Ability to manage a high volume of accounts and transactions. • Analytical mindset with the ability to interpret data and provide actionable insights. • Familiarity with international collections is preferred. • Highly organized and detail-oriented, with the ability to prioritize tasks effectively. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .