Description We are looking for a motivated Collections Specialist to join our team in Duncanville, Texas. As part of the Financial Services industry, this long-term contract role focuses on building strong customer relationships, ensuring compliance with regulations, and managing loan accounts efficiently. If you thrive in a fast-paced environment and excel at customer service, this position offers an excellent opportunity to grow. Responsibilities: • Foster positive relationships with customers by delivering exceptional service and addressing inquiries effectively. • Ensure compliance with company policies and federal and state lending regulations, including title recording requirements. • Accurately post payments and fees to customer accounts, adhering to organizational policies. • Process and enter loan applications and associated documents into the system with precision. • Review and approve credit loan applications, issue checks for loans and expenses, and finalize loan processes as directed. • Maintain accurate records and documentation to support compliance and operational efficiency. • Collaborate with the branch manager to support overall branch operations and meet performance goals. • Handle inbound and outbound calls to manage collections and resolve outstanding payments. • Apply Fair Debt Collection Practices to ensure ethical and meticulous interactions. • Utilize Microsoft Excel and other tools to track and manage accounts effectively. Requirements • High school diploma or equivalent. • Proficiency in data entry and computer literacy. • Strong foundational math skills for financial calculations. • All candidates are required to undergo a screening process. • Previous experience in a customer-facing role, preferably in the consumer finance industry. • Demonstrated ability to multitask and remain calm under pressure. • Excellent communication skills with a confident and detail-oriented demeanor. • Bilingual proficiency in Spanish is highly preferred for business communication. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .