Description We are looking for an experienced Collections Specialist to join our team on a contract basis in Atlanta, Georgia. In this role, you will handle high-volume transactions while ensuring the timely collection of payments and fostering strong relationships with clients. This position requires expertise in both commercial and consumer collections processes. Responsibilities: • Manage and oversee daily collections activities for commercial and consumer accounts. • Ensure timely follow-up on overdue invoices and payments to reduce outstanding balances. • Communicate effectively with clients to resolve payment discrepancies and negotiate payment plans. • Review and analyze account histories to identify trends and prioritize collection efforts. • Utilize Microsoft Excel to track, update, and report on collection metrics and account statuses. • Collaborate with internal teams to address billing issues and improve collection processes. • Maintain accurate records of all communications and transactions related to collections. • Adhere to company policies and procedures while ensuring compliance with relevant regulations. Requirements • Proven experience in commercial and consumer collections, with a focus on high-volume transactions. • Strong knowledge of credit and collection processes. • Proficiency in Microsoft Excel for data tracking and reporting. • Excellent communication and negotiation skills. • Ability to analyze account histories and prioritize tasks effectively. • Detail-oriented with strong organizational skills. • Familiarity with billing and payment systems. • Commitment to maintaining professionalism and compliance in all interactions. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .