Description We are looking for a skilled Collections Specialist to join our team in Scottsdale, Arizona. In this role, you will play a key part in managing accounts receivable, assessing credit risks, and ensuring the timely collection of outstanding balances. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic work environment. Responsibilities: • Monitor and analyze customer accounts receivable balances and aging reports to promptly address delinquent accounts. • Develop and refine credit policies and procedures to align with organizational goals and industry standards. • Assess and determine appropriate credit limits for customers based on risk evaluations. • Analyze payment trends and behaviors to identify risks and opportunities for process improvements. • Collaborate with customer service teams to resolve disputes and address billing discrepancies efficiently. • Prepare detailed reports on credit and collections performance, providing actionable insights to senior management. • Stay informed about regulatory changes and industry trends related to credit management and collections practices. • Negotiate payment terms with customers to facilitate successful collections and maintain positive relationships. • Implement strategies to mitigate credit risks and optimize collections processes. Requirements • A minimum of five years of experience in collections or a related field. • Strong analytical and problem-solving skills with exceptional attention to detail. • Excellent communication and negotiation skills to effectively interact with customers and internal teams. • Proficiency in credit management software, billing systems, and Microsoft Office Suite. • Comprehensive knowledge of regulations and compliance requirements related to credit and collections. • Ability to perform in a fast-paced environment while meeting deadlines and adapting to change. • Experience with commercial and consumer collections processes. • Understanding of credit assessment and risk management techniques. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .