Description We are looking for a motivated and detail-focused Collections Specialist to join our team on a contract basis at a manufacturing company in Grand Rapids, Michigan. In this role, you will oversee accounts receivable processes, manage collections, and ensure timely resolution of outstanding payments. This position offers an opportunity to contribute to a dynamic organization while building strong customer relationships. Responsibilities: • Manage customer accounts, including tracking payment terms, monitoring invoice statuses, and ensuring compliance with company policies. • Address and resolve payment disputes by collaborating with internal teams such as sales and customer support. • Generate and present regular reports on collections activity, cash flow forecasts, and aging accounts to stakeholders. • Maintain accurate and organized documentation of all collections efforts within company systems. • Ensure all collections activities align with financial practices, company policies, and industry regulations. • Utilize accounting software systems to streamline collections processes and improve efficiency. • Support internal audits by providing relevant documentation and insights related to accounts receivable. • Communicate with customers to negotiate payment plans and ensure positive relationships. • Identify areas for process improvement within the accounts receivable function and recommend solutions. Requirements • Minimum of 2 years of experience in collections, accounts receivable, or credit management, preferably in a manufacturing or healthcare-related industry. • Proficiency in accounting software systems and Microsoft Office Suite, particularly Excel. • Strong problem-solving and communication skills with the ability to interact effectively with customers and internal teams. • Knowledge of healthcare billing systems or electronic medical records systems is a plus. • Ability to work independently, meet deadlines, and maintain a customer-focused approach. • Familiarity with SAP or similar accounting platforms. • Bachelor’s degree in accounting, finance, business administration, or equivalent experience preferred. • Certifications such as Certified Biller or Certified Coder are advantageous. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .