Kforce has a client in Tampa, FL that is seeking a Collections Specialist. Responsibilities: * Compile data from centralized operations and shared services center * The Collections Specialist will reach out to customers to hunt down remittance information and documents * Delegate accounts, focusing on those over 60-90 days past due * Collaborate with billers to resolve invoice issues and clarify billing discrepancies * Use Google Sheets and Excel to manipulate data and create pivot tables * Perform research using internal data banks and public sources (e.g., Google) * Communicate with customers via phone and email, using centralized group emails * The Collections Specialist will support billing functions as needed * Gather missing data and delegate work to be collected