Kforce has a client looking for several Collections Specialists on a temp to perm basis in Carrollton, TX.. Duties include: * Serve as the primary contact for consumers regarding outstanding balances * The Collections Specialist will negotiate payment plans that align with both consumer needs and company policies * Consistently meet or exceed monthly collection and productivity targets * Maintain high standards of customer service and adhere to quality assurance guidelines * As a Collections Specialist, you will stay informed on industry regulations, compliance standards, and internal policies * Educate consumers on the legal collection process and assist them in resolving debts to avoid or address legal judgments