Collections Manager
Kforce
Kforce has a client that is seeking a Collections Manager in Seffner, FL.
Responsibilities:
Credit:
* Responsible for the review and approval of new customers based upon thorough credit review, including credit reports (e.g., NACM, D&B, Experian, etc.,) and Trade Reference checks
* Sets customer payment terms and credit limits; Determines whether customer is granted terms or is Cash-In-Advance (CIA)
* Maintains (adds and inactivates) customer master files in Great Plains
* Responsible for maintaining (adding or removing) credit holds on customer accounts
* Determines timing on submission of customer accounts to outside collections agency
* Responsible for the ongoing review, calculation and maintenance of the Bad Debt Reserves
* Develops and distributes customer AR collectability reports as assigned
* Responsible for managing and directing the AR collections and cash application process
* In coordination with the Controller, establishes SOPs, internal controls and processes regarding credit
* Assist as needed with forecasts and annual budgeting process
* Annual goal setting and reviews for all direct reports
* Maintains working knowledge of industry standard (NACM) credit policies & procedures
* Work collaboratively with various teams on cross-functional projects
* Effective communication at all times w/ Controller & CFO, and extended organization (e.g., Sales)
Collections:
* Responsible for ongoing customer aging review and primary collections contact with customers
* Drives collection of cash; Communicates with Sales team & Credit on any collections issues
* Prepares and sends out periodic customer statements
* Makes daily collections calls to past due customers
* Maintains customer contact and communication notes file for use in ongoing collections effort
* Serves as backup for cash application process
* Assist as needed with forecasts and annual budgeting process
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