Collections Expert נציג.ת גבייה החלפה לחל"ד

Job DescriptionAbout Us Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.   At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. Led by Purpose. Driven by You. About You (Principal Accountabilities)Maintaining and developing relationships with both Internal and External Clients, including:  Reaching out to the end-customers in order to collect payment   Analyzing data or information of the portfolio of end-customers, identifying the root causes of debts and open credits, implementing plans of solutions   Monitoring, maintaining and reconciling assigned accounts in the portfolio, proposing write-offs, focusing on maintaining low balance of debts  Telephone and e-mail interaction with external customers to reduce delinquency and offering support in providing financial data analysis of the accounts  Reporting financial data in terms of: customers who exceed the credit limit, with unearned cash discounts, top past due invoices contributors and aged debts  Acting as a liaison between the end-customer and other Order To Cash departments, sharing the obtained documentation for: disputes, unallocated payments and other claims  Being responsible for transformation of processes, acting as SME Holding responsibility for global accounts Responsible for Credit notes analysis and creationPosition Requirements:Academic degree, preferably in Accounting or FinanceCertified Bookkeeping Levels 1 & 2Proven experience in collections or related processes (minimum 3 years)Strong customer relationship management skillsAnalytical problem-solving and decision-making abilitiesHands-on experience with ERP systems, preferably in an SAP environmentAdvanced Excel skills – formulas and data analysisExperience in process transformationNative-level HebrewFluent English – both written and spoken

Primary LocationTzrifin Office

Additional Locations

Worker TypeEmployee

Worker Sub-TypeFixed Term (Fixed Term)

Time TypeFull time