**Overview** **Scope of Responsibilities** : The Administration Billing Associate is responsible for identifying, researching, rectifying, and maintaining accurate balances **Job Summary:** The following are the duties performed by employees in this classification. **Responsibilities** **Job Duties:** + Face-sheet and census entry to ensure accurate billing. + Verifying primary and secondary insurance coverage on residents. + Provide customer service and problem resolution to facilities and residents. + Account reconciliation and account refund requests + Complex account reconciliation + Account adjustments, bad debt processing + Third party, Medicare, Managed Care, and private billing, claim corrections and follow-up + Track and re-bill pending Medicaid accounts + Re-bill claims as needed + Identify pattern problems (improper patient demographic data entered, Insurance information not entered, etc). Initiate corrective action plan and notify management. + Maintain accurate records of all work performed on an account to include letters, telephone conversations, charges payments, etc. + Recognize and rectify any errors made within an account + Set up Lawson accounts for facility and private pay + Month-end closing process + Re-bill claims to improve reimbursement from NETRX reporting + Assist in special projects as required + Works with minimal supervision + May assist in orienting and training new employees + Responsible for completing all mandatory and regulatory training programs + Perform other duties as assigned **Qualifications** **Attendance Requirements:** + Must be available, and on-time for scheduled work shifts **Educational Requirements:** + Required: High School Diploma or GED + Preferred: Associates Degree or Higher in Accounting or related field **Experience:** + Preferred: Experience in Accounts Receivable Department or Collections preferred, but not required **Required** (Vermont Employees): + Registered with the State of Vermont as a Pharmacy Technician **Job Skill Requirements:** + Assertive interpersonal communication skills + Strong understanding of computer technology **Behavioral Traits Required:** + Cooperation: Must work harmoniously and effectively with fellow employees, supervisors and others you are in contact with + Initiative: Must work within supervision guidelines and assume additional responsibilities + Flexibility: Must be willing to work variable work schedules, assist others as requested and available, and be willing to perform all assigned work + Adaptability: Must respond to new situations in a positive way, accept change, support new ideas, master new routines and grasp explanations, apply current knowledge in new environments and experiences + Involvement: Must enjoy the demands of the job and work with interest and enthusiasm + Customer Service: Must provide appropriate customer service (for Kinney customers, fellow employees and business partners), listen attentively to their needs and respond appropriately + Safety: Must take care of equipment and employ good safety habits + Leadership: Must gain acceptance of ideas and accomplish goals through subordinates, peers and teams **Compensation:** $18.00-22.00 an hour The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education. KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements. \#LTC1 Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/14017/collections-billing-associate/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336031866) **Job Locations** _US-NY-E Syracuse_ **Posted Date** _1 month ago_ _(6/19/2025 4:09 PM)_ **_Requisition ID_** _2025-14017_ **_\# of Openings_** _10_ **_Category_** _Accounting/Finance_ **_Location : Location_** _US-NY-E Syracuse_