Job Summary Facilitates resolution of escalated and/or denied claims through exhaustive investigation of barriers and issues and diligent action to obtain expected payment. Covers absent or vacant collector position duties as needed. Serves as a subject matter expert on payer payment and issues trending. Resolves credit balances on accounts. Qualifications Education High school diploma or GED. Experience At least one year of collections experience for healthcare services preferred Knowledge of medical terminology preferred. (Above requirements can be met by equivalent combination of education and experience) Compensation/Benefits $16.07-$26.25/hr based on previous work experience Benefits include medical, dental, vision, short-term disability, long-term disability, life insurance, paid time off (PTO), paid holidays, tuition reimbursement, scholarship opportunities, retirement plans, free parking, and opportunities for advancement Work Shift Day Position Type Regular Full Time