A leading provider in the portable storage and modular space solutions industry, this company is seeking a results-driven Collections Manager to lead a team of supervisors and collectors in managing accounts receivable and reducing delinquency. This leadership role reports to the Director of Collections and is ideal for someone with strong analytical, communication, and team development skills in a fast-paced B2B environment.

Qualifications

2+ years experience as Collections Supervisor

4+ years of experience in b2b collections

Experience with b2b collections

Experience with liens nice to have

Job Description:

The Collection Supervisor will supervise branch and commercial collectors, assisting in daily Q&A. The role requires multitasking and efficient work to handle various duties daily. Reporting to the Credit Manager, the supervisor will oversee the team and ensure effective collection practices.

Responsibilities include:

Take over challenging customer calls to resolve issues.Train staff and assign workloads.Review team progress and ensure follow-up on accounts.Approve or deny repossession and bad debt requests.Monitor and reduce delinquency rates through coaching.Assist with hiring, training, and team performance reviews.Generate performance and activity reports.Support call overflow and special customer cases.Guide staff on proper collection actions.Communicate with customers via phone and handle tricky accounts to reconcile balances.Complete other tasks as needed; regular attendance is essential.Pay and Benefits

The pay range for this position is $36.00 - $39.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Phoenix,AZ.

Application Deadline

This position is anticipated to close on Jul 30, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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