Colleague Relations Specialist – CR Governance
Primark Stores Ltd
Colleague Relations Specialist (CR Governance Focus) – US
Because we strive to put people first.
Culture, our way.
People & Culture at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
What You’ll Do as a Colleague Relations Specialist
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
CR GovernanceSupport the CR/LR Lead by owning the development, maintenance and communication of all in-country people policies and CR processes; liaise with the People Services CoE to ensure that updates made based on local legal requirements are incorporated into GBS practicesSupport the CR/LR Lead by owning the maintenance and communication of the Colleague Handbook(s) and State Supplements required to be legally compliant in the US; liaise with both external counsel on updates and with the People Services CoE to ensure that updates are incorporated into GBS practicesSupport the CR/LR Lead by owning the maintenance of the Country Risk Register, including liaising with external counsel on updates, developing recommended solutions, and coordinating outputs from quarterly meetingsSupport the CR/LR Lead by coordinating all inputs into the CR Audit, partnering with P&C Business Partnering colleagues to ensure data is updated & accurate; generate reporting & insights for the USP&CLTSupport the CR/LR Lead by coordinating all reporting requirements, including EEO ReportingCase ManagementAccountable for supporting and guiding on CR related concerns based on case loadPartner with key stakeholders including P&C Business Partnering Team, Area Managers and Store Management to support great outcomes and bring matters to a resolutionBe a trusted adviser and subject matter expert in supporting, coaching, guiding managers at all levels of the business, providing accurate and timely advice on all employee relations matters in line with our internal policies and procedures and consistent with good practice and employment law requirements including but not limited to: corrective action; capability (sickness and performance); flexible working; family leave; working time and probation casesPartner with P&C BPs to provide specialist guidance on complex Employee Relations matters, ensuring consistent application of policies and alignment with Primark Values & Behaviours and organizational values and legal standards.Foster strong, collaborative relationships with P&C BPs through regular communication, data insights, and skill enhancement initiatives to proactively address CR issues and support a positive employee experienceDemonstrate excellent communication skills, both written and oral and be able to influence and impact colleagues at all levelsBe proactive and creative in considering strategies and solutionsWork collaboratively with other CR team members by sharing best practice and assisting with cases, as and when required Review CR documentation and provide feedback to stakeholders to ensure the content is clear, objective and legally compliant and manage this within the SLA timescalesProvide regular employment law/ CR updates both written and in the form of live learning to clearly drive high standardsAccurately and continuously update CR trackersSupport the CR/LR Lead in providing timely and accurate responses to high profile employee relations queriesSupport senior managers in dealing with high profile CR cases, risk assessing situations, giving accurate and timely adviceLiaise and escalate cases to relevant stakeholders on significant cases including but not limited to Corporate PR, D&I, Security, Legal, Compliance and Data Privacy, Profit Protection and Occupational Health.Liaise with external solicitors and key stakeholders in order to progress cases within required deadlinesAttend employment tribunals if needed to support the key witnesses and represent the business and use key learnings to improve the quality of future advice and limit business riskConsiders the relevant legislation when managing a case, assessing the risk and ensuring the company remains legally compliant. Proactively and consistently consider lessons learned and any follow up actions requiredProactively keep up to date with all relevant legislative changes which affect the businessContribute towards, elevate and deliver new and existing training to support the upskilling of management teams
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Strong and demonstrable experience in Employee Relations in a fast moving, multi-site organisation; including practical experience in managing day to day ER cases and change management projectsGreat up-to-date knowledge of employee relations practice and employment lawStrong ability to coach and influence all levels of management on ER casesAbility to communicate effectively (both oral and written) and build relationships at all levelsAbility to work well under pressure, be resilient, prioritise and meet deadlinesAbility to demonstrate credibility within the organisationGood team working skillsCommunicate tactfully, professionally, diplomatically and confidentially at all times, providing regular updates to stakeholdersExcellent technology skills
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
Important Details
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
#LI-SM1
Because we strive to put people first.
Culture, our way.
People & Culture at Primark
What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.
What You’ll Do as a Colleague Relations Specialist
In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:
CR GovernanceSupport the CR/LR Lead by owning the development, maintenance and communication of all in-country people policies and CR processes; liaise with the People Services CoE to ensure that updates made based on local legal requirements are incorporated into GBS practicesSupport the CR/LR Lead by owning the maintenance and communication of the Colleague Handbook(s) and State Supplements required to be legally compliant in the US; liaise with both external counsel on updates and with the People Services CoE to ensure that updates are incorporated into GBS practicesSupport the CR/LR Lead by owning the maintenance of the Country Risk Register, including liaising with external counsel on updates, developing recommended solutions, and coordinating outputs from quarterly meetingsSupport the CR/LR Lead by coordinating all inputs into the CR Audit, partnering with P&C Business Partnering colleagues to ensure data is updated & accurate; generate reporting & insights for the USP&CLTSupport the CR/LR Lead by coordinating all reporting requirements, including EEO ReportingCase ManagementAccountable for supporting and guiding on CR related concerns based on case loadPartner with key stakeholders including P&C Business Partnering Team, Area Managers and Store Management to support great outcomes and bring matters to a resolutionBe a trusted adviser and subject matter expert in supporting, coaching, guiding managers at all levels of the business, providing accurate and timely advice on all employee relations matters in line with our internal policies and procedures and consistent with good practice and employment law requirements including but not limited to: corrective action; capability (sickness and performance); flexible working; family leave; working time and probation casesPartner with P&C BPs to provide specialist guidance on complex Employee Relations matters, ensuring consistent application of policies and alignment with Primark Values & Behaviours and organizational values and legal standards.Foster strong, collaborative relationships with P&C BPs through regular communication, data insights, and skill enhancement initiatives to proactively address CR issues and support a positive employee experienceDemonstrate excellent communication skills, both written and oral and be able to influence and impact colleagues at all levelsBe proactive and creative in considering strategies and solutionsWork collaboratively with other CR team members by sharing best practice and assisting with cases, as and when required Review CR documentation and provide feedback to stakeholders to ensure the content is clear, objective and legally compliant and manage this within the SLA timescalesProvide regular employment law/ CR updates both written and in the form of live learning to clearly drive high standardsAccurately and continuously update CR trackersSupport the CR/LR Lead in providing timely and accurate responses to high profile employee relations queriesSupport senior managers in dealing with high profile CR cases, risk assessing situations, giving accurate and timely adviceLiaise and escalate cases to relevant stakeholders on significant cases including but not limited to Corporate PR, D&I, Security, Legal, Compliance and Data Privacy, Profit Protection and Occupational Health.Liaise with external solicitors and key stakeholders in order to progress cases within required deadlinesAttend employment tribunals if needed to support the key witnesses and represent the business and use key learnings to improve the quality of future advice and limit business riskConsiders the relevant legislation when managing a case, assessing the risk and ensuring the company remains legally compliant. Proactively and consistently consider lessons learned and any follow up actions requiredProactively keep up to date with all relevant legislative changes which affect the businessContribute towards, elevate and deliver new and existing training to support the upskilling of management teams
What You’ll Bring
Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular: Strong and demonstrable experience in Employee Relations in a fast moving, multi-site organisation; including practical experience in managing day to day ER cases and change management projectsGreat up-to-date knowledge of employee relations practice and employment lawStrong ability to coach and influence all levels of management on ER casesAbility to communicate effectively (both oral and written) and build relationships at all levelsAbility to work well under pressure, be resilient, prioritise and meet deadlinesAbility to demonstrate credibility within the organisationGood team working skillsCommunicate tactfully, professionally, diplomatically and confidentially at all times, providing regular updates to stakeholdersExcellent technology skills
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
Important Details
Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email USACareers@primark.com with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.
#LI-SM1
Por favor confirme su dirección de correo electrónico: Send Email