In IB Operations we are the experts in how the firm operates. Our vision is to always enhance the client experience now and for the future. To succeed our people must:
• Deliver excellence
• Support digital transformation
• Put clients first. Build a high level of trust and partnership with clients.

We’re looking for a collateral specialist to
• Manage client queries and provide exceptional client service
• Handling collateral reporting as per functional requirements
• Exceptions and breaks management, investigation, escalation and resolution.
• Generate efficiency ideas within the process and work towards implementation.
• Work across teams and functions to get the best solution or course of action for the organization and our clients.
• Execute the processes and controls you are responsible for in a timely, accurate and complete manner within SLAs.
• Understand the risks associated with your business and function.
• Work on new/urgent regulatory requirements.