Site: Cooley Dickinson Hospital, Inc.

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,00 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospital is also a vital part of our network, providing home-based services through-out Hampshire and Franklin counties.

 

Job Summary

The Coffee Shop Assistant is responsible for assisting the Coffee Shop coordinator with tasks including preparation of food, serving, overseeing daily tasks of coffee shop volunteers, and meeting the Board of Health requirements. The Coffee Shop Assistant performs a variety of food preparation and cleaning functions in the coffee shop, maintains the facility at an optimal level of service and orderliness, and maintains a high level of cleanliness to avoid the risk of food borne illness and cross contamination of food.

This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital.

This position reports to the Director, Volunteers and operates within established organizational and departmental policies and procedures.

 

Qualifications

Minimum Requirements:

High School Diploma or Equivalent required

ServSafe Food Handler Certification - ServeSafe National Restaurant Association required

Six (6) to twelve (12) months food service experience preferred

Knowledge, Skills and Abilities:

Successful completion of Allergen Awareness training required within 90 days.

 

Additional Job Details (if applicable)

Essential Functions:

Prepare a variety of food fillings by following set menus, recipes, and accepted standards of quality and efficiency.

Collect and set up all supplies necessary for the daily operation of the shop.

Accurately record all temperatures of refrigerated equipment.

Clean and maintain upkeep of equipment and appliances.

Act as a resource to volunteers in the duties to be performed.

Assist in training volunteers to ensure Board of Health requirements using Serve Safe guidelines.

Provide feedback to volunteers in the duties to be performed.

Greet all customers promptly and courteously.

Receive payment for food and drinks from visitors and staff.

Wipe off counters, tables and chairs; arrange, rearrange, and replenish items as needed.

Perform duties assigned on cleaning schedules daily.

Use proper hand washing techniques, duration, and frequency to maintain a high level of personal sanitation.

Utilize proper cleaning and sanitizing methods for all kitchen equipment according to sanitation schedule.

Follow all cleaning assignments according to instructions, policies and procedures set forth.

Maintain established organizational and departmental policies and procedures, objectives, confidentiality, quality improvement program, safety, compliance, and environmental standards.

Meet annual competency and retraining requirements.

Attend meetings as required.

Performs other functions/duties as requested.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)

Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Occasionally (3-33%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Occasionally (3-33%)

Reaching Occasionally (3-33%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

 

Remote Type

Onsite

 

Work Location

30 Locust Street

 

Scheduled Weekly Hours

13.5

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

$18.10 - $25.16/Hourly

 

Grade

SC2C23

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.