Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
The Coding Education Specialist is a system-wide educator and coach who translates complex coding rules into practical guidance for professional & facility coders, physicians, APPs, clinical documentation teams, and Revenue Cycle Operations (RCO) partners across Mass General Brigham. By combining data-driven analytics with adult-learning best practices, the specialist designs and delivers multi-modal education (live, virtual, and self-paced) that improves coding accuracy, elevates documentation quality, reduces denials, and supports strategic initiatives such as new-technology rollouts and AI-readiness. The role serves as a liaison among Coding QA, Compliance, Clinical Departments, and Operational Leadership to ensure education remains timely, collaborative, and measurableEssential Functions:
-Continuously refresh our coding curriculum with the latest CPT, ICD-10, HCPCS rules and payer guidance, keeping all materials aligned to MGB policy and industry best practice.
-Lead live, virtual, and on-demand training for coders and revenue-cycle (RCO) partners—covering code sets, compliance, and documentation excellence.
-Build interactive e-learning modules using modern authoring tools so staff can learn anytime, anywhere.
-Coach coders in real time, reviewing charts for accuracy and regulatory compliance.
-Partner with RCO partners and clinical teams to strengthen documentation that drives precise, defensible coding.
-Run targeted coding audits, deliver actionable feedback, and monitor follow-up improvement.
-Maintain an ongoing learning cadence that highlights new regulations, specialty updates, and emerging trends.
-Instill ethical coding standards, emphasizing compliance, fraud-prevention, and professional integrity
Qualifications
Education
Bachelor's Degree Health Information Management preferred, or bachelor's degree Related Field of Study required
Experience may be accepted in lieu of a degree
Licenses and Credentials
One or more credentials are required for this position: CPMA, or CPC, Or RHIA , or RHIT
Experience
3+ years' experience coding multi-specialty, required.
2+ years in coding quality (auditing and/or reviewing), or coding education strongly preferred.
Intermediate experience in Microsoft 365 products, preferred
Knowledge, Skills and Abilities
Instructional Expertise – Energizes adult learners by translating complex coding rules into clear, engaging lessons and flexing delivery methods to suit visual, auditory, and hands-on learning styles.
Regulatory Mastery – Holds comprehensive knowledge of CPT, ICD-10-CM/PCS, HCPCS, payer policy, and CMS/OIG compliance requirements, ensuring all education aligns with current industry standards.
Exceptional Communicator – Crafts concise written resources (tip sheets, SOPs) and delivers dynamic in-person or virtual presentations that resonate with coders, clinicians, and revenue-cycle teams alike.
Data-Driven Decisions– Leverages audit and denial metrics to spot skill gaps, design targeted interventions, and quantify training impact on accuracy.
Decisive, Evidence-Based Judgment – synthesizes information, guidelines, and stakeholder input to make sound training and coding decisions that balance compliance, efficiency, and ROI.
Collaborative Partner – Builds strong working relationships with coders, QA, CDI, compliance, and operational leaders to advance shared goals and sustain continuous improvement.
Additional Job Details (if applicable)
Remote Type
Remote
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$62,400.00 - $90,750.40/Annual
Grade
6
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.