Job Description This position may be eligible for remote work up to two days per week, pursuant to the Remote Work Pilot Program agreed to between the City and DC37. Updated New York State Education Department/Office of the Professions Licensure Requirements: According to the New York State Education Department, Office of the Professions/State Board Office for Social Work and Mental Health Practitioners, as defined in Articles 153, 154 and 163 of the Education Law, effective June 24, 2022, an individual must be: 1) Licensed as a Licensed Clinical Social Worker (LCSW) and/or Licensed Master Social Worker (LMSW) to practice social work as operated by the Department of Mental Hygiene agencies. For additional information, please review 7704 Requirements for a license under NYS Social Work: Laws, Rules & Regulations: Article 154 (nysed.gov); or 2) Authorized through a limited permit valid for a period of not more than twelve months who has met all requirements for licensure as a licensed master social worker or a licensed clinical social worker except those relating to the examination and provided that the individual is under the general supervision of a licensed master social worker or a licensed clinical social worker, as determined by the department. For additional information, please review 7705: Limited permits under NYS Social Work: Laws, Rules & Regulations: Article 154 (nysed.gov) Please review http://www.op.nysed.gov/surveys/mhpsw/exempt-agencies-overview.htm for the latest information concerning the expiration of the Exemption law. Division/Program Summary Description: New York City Department of Health and Mental Hygiene, Division of Mental Hygiene seeks two (2) full-time Co-Response Team Supervisors for the Bureau of Health Promotion of Justice Impacted Populations with primary responsibilities overseeing the Co-Response Program. Position Summary: The Co Response Team (CRT) Model is a collaboration between the New York Police Department (NYPD) and the Department of Health and Mental Hygiene (DOHMH), with a mission of serving individuals presenting with behavioral health challenges (mental health and substance misuse) as well as an elevated risk of harm to themselves or others. The teams consist of two uniformed NYPD officers and one behavioral health professional who engage individuals together in the community. Co-Response Teams are deployed pre and post crisis to provide clinical assessments to determine service connection needs. CRT will be operational 14 hours a day, 7 days a week – including holidays. Supervisors will be assigned one of 2 shifts (7AM-3PM or 1PM-9PM); (Sunday-Thursday or Tuesday- Saturday). Job Duties and Responsibilities: Co Response Team Supervisors reporting directly to the Co-Response Program Director is primarily responsible for day-to-day management and support of Co-Response teams. To do so the supervisors will: - Provide clinical oversight and field-based supervision and ongoing coaching to Co-Response coordinators. - Deploy and maintain a caseload. Provide field coverage and field supervision. - Field work at least 3 times per week. - Provide crisis counseling, de-escalation & clinical assessments/interventions as needed - Gather information in real time from referral source to determine appropriate response. Provide real time telephonic and field support as needed to teams. - Troubleshoot any challenges, issues or concerns that might arise and escalate issues to management as necessary. - Incorporate best practices for engagement, crisis and peer intervention services. - Provide onboarding trainings and ongoing professional development to CRT Coordinators and staff as needed. - Participate in the development, coordination of and facilitation of trainings for CRT Coordinators, partner meetings and community events. - Training and oversight of CRT Intake. - Assist with quality assurance and quality improvement efforts. - Coordinate/consult with on-site NYPD management and staff to support team operations. - Maintain collaborative relationships with law enforcements partners - Ensure staff record keeping is timely, concise and accurate - Review of initial assessments and progress notes for quality improvement - Respond to field-based crisis and issues (which may involve in-person/field or by phone) - Coordinate with other collateral players, as needed - Work with HPJIP Epi team to track and monitor client engagement outcomes and maintain detailed, accurate and timely reports on productivity and quality. - Work to build relationships with other City agencies, community providers and relevant collateral contacts to coordinate appropriate responses to the real time 911 calls. - Participate in all program-related and supervisory meetings. - Provide operational coverage as needed, including working other shifts, and providing vacation coverage as needed. Flexibility with staying later or coming in earlier for shift, due to coverage, operational needs. - Other responsibilities as assigned by management NOTE: - All staff traveling in NYPD patrol vehicles (non-DOHMH) are required to wear bullet resistant vests. Preferred Skills: - Bilingual: Spanish preferred) – (Highly preferred skill: language proficiency) - Licensed New York State Masters-level Mental Health professional in good standing. - 5 years direct service experience working with highly vulnerable populations, particularly the homeless, and people with health, mental health, substance abuse issues as well as families. - Must have experience with field work. - Strong understanding of the intersection of NYC’s criminal justice and behavioral health systems Demonstrated knowledge and experience with best practices around violence risk identification and management, engagement of hard-to-reach clients, harm reduction, motivational interviewing, trauma informed care and non-violent crisis intervention techniques. - Significant provider experience in behavioral health treatment and/or services. - Ability to establish and maintain effective working relationships internally and externally. - Strong interpersonal and communication skills. Attention to detail and organization. - Ability to respond quickly and effectively to crisis situations. - Demonstrated effective leadership and supervisory experience. - Ability to work independently as well as collaboratively. Flexibility, and ability to handle changing workload with multiple projects and changing priorities. - Experience providing counseling, outreach, workshop/training facilitation, case supervision and/or group/community presentations. - Proficient in computers, including Microsoft suite, - Creative problem-solver who enjoys working in fast-paced environment, is highly motivated and ability to coordinate multiple projects/tasks Why you should work for us: - Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/) - Benefits: City employees are entitled to unmatched benefits such as: o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment. o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund. o a public sector defined benefit pension plan with steady monthly payments in retirement. o a tax-deferred savings program and o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers. - Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home. - Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work. Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise. Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers! The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549. SUPERVISOR III SOCIAL WORK - 52633 Qualifications 1. A Master's Degree in Social Work from an accredited school of social work and three years of full-time satisfactory experience practicing social work utilizing one, or a combination of, casework, group work and community organization methodologies, at least two years of which must have been in a supervisory capacity. 2. Certification/License Requirements: A valid Certified Social Worker (CSW) certificate or Licensed Master of Social Work license (LMSW) issued by the New York State Department of Education must be obtained within one year of the date of appointment. Employees who fail to obtain their CSW or LMSW within one year after appointment will automatically have their probationary period extended for no more than six months. Failure to obtain the CSW or LMSW by the end of 18 months of service will result in dismissal. 3. Special Note: Section 424-a of the New York Social Services Law requires an authorized agency to inquire whether a candidate for employment with child-care responsibilities has been the subject of a child abuse and maltreatment report. The agency has the discretion to assign a candidate who has been the subject of a child abuse and maltreatment report to a position with no child-care responsibilities. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. Salary Min: $ 82,192.00 Salary Max: $105,743.00