Cnslt - Bus Tech Anly - Treasury Fulfillment Technical Engagement Team Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Charlotte/Cnslt---Bus-Tech-Anly---Treasury-Fulfillment-Technical-Engagement-Team\_25033268) **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Provides technical systems and software support for modification, implementation, or conversion of business systems. Supports the process of translating business needs into formal Business Requirements deliverables. Acts as liaison between business unit and software, hardware developers and vendors. Participates in design, development and implementation of complex applications or systems, often using new technologies. Serves as a fully seasoned, proficient technical resource. Participates as an individual contributor on projects, completing activities as a part of a team related to special initiatives or operations. Routine accountability is for technical knowledge and capabilities, typically as an individual contributor. Often provides oversight and guidance to more junior business and systems analysts. IT degree preferred or substantially equivalent experience. Typically requires a minimum of 5-7 years of applicable experience. **LOB Job Description:** + Assist Receivable clients by providing guidance and direction during the onboarding process + Manage multiple new and maintenance requests simultaneously. + Interact with various internal bank and external resources to complete implementations successfully including Fulfillment, Technical, LOB Operations, Vendor, International, Data Transmission, and Product Management resources. + Educate and counsel clients on the Receivables Network, EDI message standards, data communications, and security issues with a strong focus on ACH, Wire Transfer and LBX including documentation (i.e. file specifications) the client will use as a guide for their internal development. + Explain all aspects of the requested Receivable services. + Participate in technical kickoff meetings, gather necessary requirements to meet client objectives, perform setups, recommend and conduct end to end testing, and monitor initial live files/activity once in production. + Ensure the client is able to use the Receivable services effectively. + Contribute to a project plan for client and internal use. + Act as the single technical point of contact for client inquiries and guidance during the onboarding implementation process. + Initiate transition to client support services upon completion of successful monitoring of live files/activity. + Provide consultative guidance as necessary for internal constituents including Sales, Fulfillment, Product Management, and LOB Operations. **Required Qualifications:** + Cash management background with knowledge of electronic payments/receivables reporting + Previous experience as a project manager or business analyst in cash management implementation, operations, customer service, technical consulting, sales, or systems + Previous positions must have included extensive customer contact + Familiarity with Accounts Receivable applications and/or operations, i.e. ACH, wire, lockbox, and related bank services + Strong interpersonal and project management skills to achievecooperation/coordinationof multiple tasks performed by other business units w/in the bank + Presentation skills are necessary + The ability to communicate effectively to multiple levels in the customer organization + The ability to deal effectively with multiple deadline-driven, customer-sensitive projects and tasks + Very strong time management and task prioritization skills + The ability to communicate clearly and concisely verbally and in writing + PC proficiency - experience with Windows and all Microsoft Office applications. **Desired Qualifications:** + Knowledge of EDI translation software, EDI message standards, and/or electronic banking applications such as Vector:Connexion + Knowledge of X12 820 and 823, NACHA, BAI file layouts, and XML + Familiarity with file processing and transmission flows + Accredited ACH Professional or Certified Treasury Professional certification a plus + Experience with EDISIM or other EDI applications a plus + Mainframe experience a plus + Proven communication, technical, analytical and customer relation skills. + Banking and treasury management services focusing on receivables technologies, electronic commerce, encryption and data communications. + Strongest candidates are those with proven technical, business and project management skills who must work well without supervision. + Individuals typically have 5 to 7 years of experience in banking and/or treasury management services **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.