BUILD A BETTER CAREER WITH MSC Serving customers and our community starts with the best people doing their best work. That is precisely what we have created at MSC Industrial Supply Co. We are a leading North American distributor of metalworking and maintenance, repair, and operations (MRO), products and services. We offer more than 2 million products and have over 80 years of experience across dozens of industries. We aim to execute our Built to Make You Better brand promise for all our stakeholders, including our associates. **Requisition ID :** 18520 **Employment Type :** Full Time **Job Category :** Business Development **Job Grade--:** Sales 12 **Work Location :** Quebec City,-Quebec- **State or Province :** Quebec (CA-QC) **Potential Work Location :** Quebec City R-SUM- DU POSTE : Le principal objectif du gestionnaire de comptes est de g-n-rer des ventes de fa-on organique en entretenant les relations avec les clients existants et en cherchant de nouveaux clients. Le gestionnaire de comptes assurera une gestion des comptes de premier ordre, en assurant la liaison entre la soci-t- et un portefeuille de clients. Le gestionnaire de comptes doit avoir des strat-gies de vente -prouv-es, avec un historique de succ-s en mati-re de prospection, de p-n-tration, de gestion et de conclusion de contrats avec des clients. Il doit -tre capable de travailler au sein d une -quipe collaborative pour stimuler les ventes en se concentrant sur l acquisition, le d-veloppement, la fid-lisation et la gestion de clients strat-giques dans des territoires d-sign-s. T-CHES ET RESPONSABILIT-S - P-n-trer les comptes au niveau fonctionnel et ex-cutif, en travaillant avec les chefs de district et les experts du secteur afin de concevoir des solutions sup-rieures pour les besoins actuels et futurs des clients. - Fournir une expertise technique et commerciale interterritoriale au besoin. - Contribuer - l ex-cution des projets de collaboration de MSC et des activit-s de vente crois-e. - Agir comme un mod-le pour tous les associ-s de vente et d-montrer constamment les valeurs de MSC et les r-sultats financiers. - Collaborer avec les -quipes internes pour veiller - ce que l efficacit- op-rationnelle et les niveaux de service r-pondent aux attentes des clients, voire les d-passent, gr-ce - une forte orientation vers le service - la client-le et - d excellentes comp-tences en mati-re de suivi. - Doit atteindre le plan de vente et l objectif de fid-lisation des clients. - Identifier et d-velopper les opportunit-s au sein du district en collaborant avec les comptes strat-giques, les comptes nationaux, les ventes MSC et la direction des ventes pour assurer la croissance. - Communiquer efficacement les initiatives entre les diff-rents interlocuteurs d un m-me client - Maximiser le pourcentage de productivit- gr-ce - l utilisation de plusieurs canaux MSC Solution. - D-velopper des relations de premier ordre avec les clients et mettre en Suvre les -l-ments cl-s de la strat-gie de vente, tout en faisant preuve d initiative pour r-pondre aux besoins des clients. - Poss-de une exp-rience, des connaissances et des comp-tences approfondies en mati-re d acquisition de clients en d-passant leurs exigences. - Cr-er et pr-senter des expos-s de vente face - des clients strat-giques potentiels en d-montrant une expertise en mati-re des produits et services les plus r-cents. Vendre avec l objectif de d-passer les objectifs financiers du d-partement et de la division. - Se tenir au courant du paysage concurrentiel et des technologies -mergentes afin de positionner au mieux MSC sur le march-. - D-velopper la strat-gie du territoire de vente, notamment en identifiant des partenariats strat-giques, en planifiant le d-veloppement d un territoire et en cultivant des partenariats locaux et des affiliations organisationnelles. - Rechercher activement et g-n-rer de nouvelles pistes aupr-s d entreprises cibl-es par le biais de diverses activit-s de prospection, y compris les appels - froid, le d-marchage, les recommandations de clients et les relations avec les partenaires. - Conserver la client-le en offrant et en garantissant une exp-rience client de qualit- sup-rieure. - Tenir des registres de vente pr-cis et de qualit- et pr-parer des rapports de vente et d activit- en fonction des besoins. - -tre responsable de la mise en Suvre r-ussie des principaux programmes et initiatives de la soci-t-. - Aider ou mener des enqu-tes sur les prospects/clients et les conversions, et mettre en place des sites pour les nouveaux clients. - S-curiser et soumettre les commandes des clients pour traitement en utilisant la technologie de commande sans fil. - -laborer une strat-gie de tarification pour les clients non contractuels en liaison avec des activit-s conformes aux politiques de la soci-t- et aux lignes directrices relatives - la conduite des affaires de la soci-t-. - Soumettre en temps opportun, dans le format demand-, tous les rapports -crits requis par la direction. - Favorise la culture de MSC dans le d-partement et dans l ensemble de la soci-t- afin d assurer la r-alisation de la vision et de MSC. - La participation - des projets sp-ciaux et la r-alisation de t-ches suppl-mentaires seront requises au besoin QUALIFICATIONS Ce dont vous avez besoin : - Dipl-me d -tudes secondaires ou -quivalent requis. - Exp-rience de la r-tention et de la p-n-tration des comptes (expansion des ventes au sein des comptes existants); doit -tre en mesure d attester des succ-s commerciaux. - Exp-rience confirm-e dans l acquisition de nouveaux comptes, la r-tention des comptes et la p-n-tration des comptes (expansion des ventes au sein des comptes existants). - Haut degr- d int-grit- et capacit- - -tablir rapidement les relations n-cessaires avec les clients - Capacit- av-r-e - r-soudre des probl-mes et - -laborer des plans d action - * Connaissance technique des produits, un atout pour les march-s desservis, y compris, mais sans s y limiter, les fixations, les produits chimiques, les fournitures d entretien industriel, l -lectricit-, la plomberie, les fournitures de soudage et d atelier - Capacit- - lire des documents techniques et - -laborer des analyses - leur sujet. - Doit faire preuve d excellentes aptitudes - la communication orale et -crite, ainsi que d excellentes aptitudes - l -coute, - la pr-sentation et - l interrogation. - Ma-trise de l informatique (MS Word, Excel, PowerPoint, courrier -lectronique) et capacit- - s acclimater au syst-me de saisie des commandes sur PC et aux scanners portatifs sans fil. - Doit poss-der des comp-tences math-matiques de base et -tre capable d organiser et de g-rer son temps de mani-re appropri-e. Points bonus si vous avez : - Dipl-me coll-gial de deux - quatre ans. - Au moins 3 ans d exp-rience dans la vente directe - l ext-rieur ou dans le service apr-s-vente. - 4 ans d exp-rience dans l industrie Autres exigences : - Permis de conduire valide. - Capacit- de conduire jusqu - plusieurs heures par jour vers un ou plusieurs sites de clients dans un territoire ou d une r-gion assign- est requise. - Le travail implique de soulever, de se pencher et de s -tirer fr-quemment. - Capacit- de soulever ou de d-placer des produits pesant jusqu - 27 kilos (60 livres). **BRIEF POSITION SUMMARY:** The Account Executive's primary goal is to organically generate sales by nurturing existing customer relationships and prospecting for new customers. The Account Executive will provide world class account management, acting as a liaison between the company and a group of customers. The Account Executive should have proven strategic sales strategies, with a proven track record of success prospecting, penetrating, managing and closing customers. Works as part of a collaborative team to drive sales by focusing on acquisition, development, retention and management of strategic clients in designated territories. **DUTIES and RESPONSIBILITIES:** -Penetrates accounts at both the functional and Executive level, working with District leaders and industry experts to design superior solutions for customers current and future needs. -Provides cross-territory technical and sales expertise when needed. -Instrumental in execution of MSC Collaboration projects and cross selling activities. -Acts as a role model for all sales associates and consistently demonstrates MSC values and financial achievement. -Works with internal teams to ensure operational efficiencies and service levels meet and exceed customer expectations through strong customer service orientation with excellent follow up skills. -Must achieve sales plan and account retention target. -Identify and grow opportunities within the district through collaboration with Strategic Accounts, National Account, MSC sales, and Sales Management to insure growth achievement. -Effectively communicate initiatives between multiple contacts within a customer -Maximize the percentage of productivity through the utilization of multiple MSC Solution channels. -Develops world class relationships with customers and delivers key components of the sales strategy, while being initiative to solve customer's needs. -Has in-depth experience, knowledge and skills in acquiring customers by exceeding their requirements. -Creates and delivers face-to-face sales presentations to strategic prospective clients that demonstrate knowledge of the latest products and services. Sells with goals of exceeding departmental financial and division targets. -Stays aware of the competitive landscape and emerging technologies to best position MSC in the marketplace. -Develops the strategy of the sales territory, including identifying strategic partnerships, planning the development of a territory, and cultivating of local partnerships and organizational affiliations. -Actively researches and generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals, and partner relationships. -Retains customer base by delivering and ensuring a superior customer experience. -Maintains accurate and quality sales records and prepares sales and activity reports as required. -Responsible for successful implementation of major company programs and initiatives. -Assists or conducts prospect/customer surveys and conversions and set up of new customer locations. -Secures and submits customer orders for processing utilizing wireless ordering technology. -Develops pricing strategy for non-contract customers in conjunction with activities in accordance with company policies and corporate business conduct guidelines. -Submits in timely manner, in the format requested, all written reports as required by management. -Fosters the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose. -Participation in special projects and performs additional duties as required. **EDUCATION and EXPERIENCE:** -High school diploma or equivalent is required. -Two to four year college degree preferred. -Minimum of 3+ years outside direct sales/service experience preferred. -4 years of Industry experience preferred. -Experience in account retention and account penetration (expansion of sales within existing accounts); must be able to verify sales successes. **SKILLS:** -Proven track record in new account acquisition, account retention and account penetration (expansion of sales within existing accounts). -High degree of integrity and ability to develop customer relationships required. -Demonstrated ability to resolve problems and develop action plans -Technical product knowledge preferred - relevant to the markets being served, including but not limited to fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing, etc. -Requires ability to read technical material and develop analysis regarding the same -Must exhibit excellent verbal and written communication skills, as well as excellent listening, presentation and questioning skills -Computer literate (MS Word, Excel, PowerPoint, email) and ability to acclimate to PC based order entry system and wireless, hand held scanners -Must exhibit basic math skills and ability to organize and manage time appropriately **OTHER REQUIREMENTS:** -A valid driver's license. -Capable of driving up to several hours per day to customer location(s) within an assigned territory or region is required. -Job entails frequent lifting, bending and stretching. -Ability to move product weighing up to 60 pounds. - Compensation starting at $67000 - $100000 depending on experience. The salary range represented is based on similar roles in comparable industries, and the cost of labor in respective cities. Actual compensation is based on the candidate s relevant experience, education requirements and peer pay equity.- The Company reserves the right to modify the range as market conditions change.- **WHY MSC?** People. Collaboration. Insight. That s how you build something that works. Built on a foundation of trust, MSC works side by side with our customers to help them drive business results. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. We care about our associates and have programs in place to help our 6,500+ team members achieve their potential. OUR COMMITMENT TO YOU Our associates are our top priority and investing in their well-being is one way we execute our Built to Make You Better brand promise. Alongside competitive pay, we have a comprehensive benefits program to support you and your family's health, well-being and financial future. You will also have the opportunity to join our Associate Inclusion Circles: Women, Pride, Black, Generational, Veterans, HOLA, and Able. These circles are open to all associates and are designed to promote awareness, collaboration, and respect. Equal Opportunity Statement At MSC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all qualified applicants and our associates without regard to race, color, religion, age, sex, national or ethnic origin, disability, protected veteran status, sexual orientation, gender identity/expression or any category protected by applicable law. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process; applicants are asked to make their needs/requirements known. Il nous fait plaisir de fournir, sur demande, une version fran-aise de tout document. Adressez-vous au TalentAcquisition@mscdirect.com. Veuillez noter que cette boite aux lettres est r-serv-e aux traductions fran-aises seulement; nous ne r-pondrons pas aux demandes de renseignements g-n-raux concernant l emploi.