CMMS Account Manager Job ID 215571 Posted 10-Apr-2025 Service line GWS Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Washington - District of Columbia - United States of America CBRE Global Workplace Solutions (GWS) works with clients to make real estate a significant contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, demonstrating the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. **About the role** Responsible for leading all aspects of the client relationship and technology needs where CMMS programs and applications have been deployed. Be the first Point-of-Contact to assist operations management and technicians with CMMS related questions. Assist senior leadership and management with monitoring and analyzing CMMS related performance metrics in accordance with business KPI's. Provide routine day-to-day operations and back-end office support for CMMS related tasks. Assist in the coordination of CMMS solving, outage BCPs (both planned and unplanned), reporting, planning, process improvement, project coordination, training and other functions enabling the account to meet objectives in an effective and efficient manner. Includes analyzing and review of CMMS business and user needs, documentation, and translation into system requirement specifications. Guide and advise less-experienced CMMS users. CMMS Data Analysis and Maintenance Process and Workflow Improvement activities. Ongoing analyzation of our business and user needs, documenting those requirements, and revising as needed. **What you’ll do** + Responsible for CMMS projects planning, cost estimations, deployments, migrations, training, stabilization and management at our local and regional sites (travel is required at times). + Provide demonstrations of all aspects of the CMMS whether through in-person or virtual meetings. + Responsible for creating a yearly CMMS program review presentation and communicating that to the client and our account leadership team. + Work closely with the CBRE Digital and Technology team in order to complete development or technical tasks. **What you’ll need** + Skilled Trades School Certification or bachelor’s degree (BA/BS) preferred, plus 5-10 years of experience in Facilities Management. + Experience with CMMS in data collection, implementations, migrations and site release events required. CMMS Planning, Scheduling and MRO management experience required. + Professional Microsoft Excel knowledge and experience is a plus. + Reliability Engineering Leadership and Asset Management principles and experience is a plus. + Experience with Tableau or Business Objects a plus. + Mechanical background and aptitude a plus. + Excellent written and verbal communication skills are required. + Strong interpersonal and analytical skills. **Why CBRE?** A culture of respect, integrity, service and excellence crafts our approach to every opportunity! + Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc. + Internal advancement available after 6 month mark + Work/life balance! **Disclaimers** + Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the CMMS Account Manager position is $94,000 annually and the maximum salary for the CMMS Account Manager position is $114,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)