West Palm Beach, Florida, USA
10 days ago
Club Communications & Marketing Manager
About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to the The Belgrove, a distinguished new 4-Diamond resort property in the Pyramid Global Hospitality portfolio. Located in the heart of West Palm Beach, our resort features 150 elegantly designed rooms and villas, multiple exquisite restaurants, a world-class spa, and a stunning golf course. This isn't just a place to work; it's a dynamic and rewarding experience. At The Belgrove, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and inspiring environment, surrounded by the beauty and energy of West Palm Beach. We offer positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means joining a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure our employees have the skills and knowledge to excel. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities at The Belgrove. Take the first step towards a rewarding career by applying today! Overview Welcome to Dutchman's Pipe - Where Excellence becomes a Lifestyle This is a rare and exciting opportunity to become part of an extraordinary team shaping a world-class lifestyle destination. Dutchman's Pipe is more than a private club — it’s a bold vision brought to life, offering an immersive blend of elegance, energy, and exclusivity. Our members enjoy a dynamic and luxurious environment filled with exceptional amenities, elevated service, and unforgettable experiences. From our immaculate 18-hole championship golf course to our world-class racquet facilities and meticulously curated hospitality offerings, Dutchman's Pipe redefines what it means to belong. But our greatest asset isn’t our facilities — it’s our people. We take immense pride in a team that is passionate, dedicated, and committed to excellence in every interaction. If you are driven to deliver impeccable service, embrace innovation, and thrive in a culture that celebrates professionalism, creativity, and purpose — we want to meet you. At Dutchman's Pipe, you’ll find a rewarding environment that values your contributions and empowers you to grow within one of the most exciting hospitality ventures in the world. Our Principles: “Extraordinary experiences delivered by a superior team.” We live by the following values and expect every team member to embody them: 1. Integrity, Honesty, and Respect in all actions 2. A Positive Attitude and warm, welcoming presence 3. Pride in Craft — upholding the highest standards in every task 4. Teamwork and Collaboration across all departments 5. Strong Work Ethic and mastery of your role 6. Unwavering Commitment to Excellence in service and product delivery 7. Courtesy and Professionalism with members, guests, and fellow staff 8. Clear and Thoughtful Communication 9. Reliability and Follow-Through on every promise We’re not simply hiring staff — we’re building a team of passionate professionals who will help define the future of private club hospitality. If you’re ready to be part of something truly special, we welcome your application. Job Description This is a unique opportunity to join the founding team behind two of South Florida’s most exciting and exclusive private clubs—Dutchman's Pipe and Dutchman’s Pipe Golf Club. As Club Communications & Marketing Manager, you’ll play a central role in shaping the brand voice, digital presence, and member communications for both clubs, offering valuable multi-property experience that’s rare in the private club industry. This dual-club position offers flexibility to be based at either Dutchman's Pipe or Dutchman’s Pipe, with travel between clubs supported and all work-related travel expenses covered. If you're a creative professional who thrives in dynamic environments and values both visual storytelling and high-touch member interaction, this role is designed for you. Qualifications Responsibilities ● Marketing & Communications: ○ Create and manage all email campaigns, announcements, newsletters, and event communications ○ Maintain a consistent and elevated brand voice across all platforms ○ Develop marketing materials, including digital flyers, presentations, and promotional assets ○ Design and update signage, menus, and internal club collateral as needed ● Digital & Graphic Design: ○ Update and manage the club websites and mobile applications ○ Ensure content accuracy, visual consistency, and optimal user experience across digital platforms ○ Design compelling visual content for digital and print distribution (proficiency in Adobe Creative Suite, Canva, or similar tools required) ● Social Media Management: ○ Manage all social media platforms, creating engaging content that reflects the lifestyle and culture of each club ● Plan and schedule posts, respond to community engagement, and track analytics to inform future content ● Membership Support: ○ Assist the Membership Director with administrative tasks and tracking membership inquiriesSupport membership tours, especially during peak season or special events ○ Help prepare welcome packages, onboarding documents, and manage CRM entries ● Collaboration & Reporting: ○ Collaborate closely with the Membership, Events, and Operations teams ○ Provide weekly reports on marketing performance, social engagement, and communication effectiveness ○ Report directly to the Director of Membership Experience & Education Qualifications ● Bachelor’s degree in Marketing, Communications, Design, or a related field ● 3+ years of marketing and communications experience, ideally in a private club, hospitality, or luxury lifestyle setting ● Proficiency in graphic design tools (Adobe Creative Suite, Canva, etc.). - Experience managing websites and mobile apps (Club platform experience such as ClubEssential, Jonas, or ForeTees is a plus) ● Strong written and verbal communication skills ● Tech-savvy, organized, and detail-oriented ● Ability to work evenings or weekends for events and member activities ● Must be comfortable working across multiple locations with travel as needed (mileage/travel expenses covered)
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