Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. At Microsoft, we believe **technology is only as powerful as the people who use it** —and our **Customer Experience & Success (CE&S)** team sits at the center of this transformation journey. Our mission is clear: **to empower customers to unlock the full potential of their business through modern technology and innovative architectures.** We are looking for an exceptional leader to join us as **Senior Manager** , leading a high-performing team of **Cloud Solution Architects for Azure Infrastructure** . This elite group is responsible for **designing, reviewing, and evolving the cloud infrastructure of Microsoft’s most strategic enterprise customers** , focusing on resilience, security, performance, and scalability—while enabling AI-readiness, data innovation, and continuous modernization. If you’re passionate about technical leadership, eager to drive real impact at scale, and thrive in high-performance environments, this role is for you. **Responsibilities** As the leader of this team, you will: + **Inspire and grow a senior team of Azure Cloud Architects** , driving technical excellence, professional development, and direct impact on customer success. + **Act as the bridge between customers and Microsoft engineering teams** , ensuring customer insights influence the evolution of our cloud services at a global scale. + **Enforce the use of consistent and modern architecture practices** , including the Microsoft Well-Architected Framework, to deliver resilient, secure, and AI-ready solutions. + **Unblock complex technical challenges and accelerate strategic implementations** , acting as a technical sponsor in mission-critical engagements. + **Manage business performance** , ensuring disciplined execution against team goals, predictable cloud growth, and delivery of Microsoft’s customer commitments. + **Foster a culture of continuous learning, collaboration, and innovation** , encouraging the creation and evolution of intellectual property (IP) by the team. **Qualifications** **Required/Minimum Qualifications** + Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience. + 3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers. + Strong experience leading high-performing technical teams, preferably in architecture, engineering, or consulting roles in complex enterprise environments. + Fluency in Brazilian Portuguese and English. **Additional or Preferred Qualifications** + We are seeking a seasoned technical leader with: + Deep expertise in Cloud Infrastructure (Azure, AWS, or GCP)—including areas such as networking, security, resilience, migration, and automation. + Strong executive presence and the ability to influence global stakeholders across technical and business teams. + A solid track record of building, retaining, and growing top technical talent. + Direct experience with enterprise customers, driving digital transformation and unlocking business value through technology. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .