With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

Currently we're looking for talents in the following 2 domains:

Cloud & AI Platforms - AI Apps

We’re looking for a Cloud Solution Architect (CSA) focused on App Innovation & AI Agents to help Switzerland’s leading enterprises design and scale intelligent applications using Azure, GitHub, and Microsoft’s AI stack.

You’ll guide customers through their AI adoption journey, influence senior stakeholders, and lead strategic engagements that drive innovation and business value. With deep expertise in AI agents, cloud-native development, and enterprise architecture, you’ll play a key role in shaping the future of AI-powered solutions in Switzerland.

Cloud @ AI Platforms - AI Infrastructure

We’re looking for a Cloud Solution Architect (CSA) to help enterprise customers modernize and secure their infrastructure, applications, and data on Microsoft Azure—laying the foundation for scalable, production-ready AI solutions.

As part of the Cloud + AI Infrastructure team, you’ll lead engagements focused on migration, modernization, and resilient architecture using frameworks like CAF and WAF. You’ll ensure readiness for AI workloads, drive adoption through repeatable IP, and collaborate closely with customer IT leaders to design and implement scalable, secure solutions.

Both roles offer a unique opportunity to deepen your technical expertise, accelerate your career, and make a real impact. Flexible work options available (up to 50% remote).

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.