Location:

4910 Tiedeman Road - Brooklyn, Ohio 44144

Job Summary
The Lead Engineer leads and influences the design, delivery, automation, and support of infrastructure services and solutions. They lead and influence cross-functional teams and stake-holder relationships.

Essential Functions

Independently builds, maintains, and documents infrastructure components for work assigned; performs reviews for all levels of engineer.Designs solutions for the overall health, performance, and availability and actively works resolution of system and client experience impacts for one or more environments, applications, or platforms.Assigns work, mentors, and trains junior engineers; welcomes and encourages upward feedback and perspectives from all levels of engineer.Advocates for new technology and improvements that will reduce expenses and/or improve efficiency; works cross-functionally to find synergies.Recommends and influences IT standards (e.g. info security, audit, compliance, etc.).Assists in the development of strategies for building and maintaining new and existing solutions and capabilities.Creates technical documentation, specifications, and project artifacts to deliver: mature monitoring, improved resiliency, and high availability.Proposes high-level infrastructure architectural guidelines.Formulates and designs technical solutions to meet business needs and communicates cross-functionally to ensure viability of solutions.Position may require afterhours/on-call work, as needed and directed by managementPerforms other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without noticeComplies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key’s clients and Key.

Education

Bachelor's Degree or equivalent experience

Skills

Knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.Knowledge of business concepts, tools, and processes that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization.Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.Knowledge of technical troubleshooting approaches, tools and techniques; ability to anticipate, recognize, and resolve technical issues on hardware, software, application or operation.Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.Knowledge of availability management; ability to utilize strategies and tools to ensure the timely availability of business data and applications.Knowledge of agile methodologies and the agile development lifecycle; ability to utilize formal agile methodologies, disciplines, practices and techniques for the delivery of new and enhanced applications.Knowledge of Information Technology (IT) systems; ability to utilize a variety of system tools, guarantee service availability, and ensure optimal IT system performance.Knowledge of Information Technology (IT) standards and policies; ability to utilize a variety of administrative skill sets and technical knowledge to manage organizational IT policies, standards, and procedures.Knowledge of emerging technologies; ability to design, apply and evaluate new information technologies for business environments.

Core Competencies

All KeyBank employees are expected to demonstrate Key’s Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

This position is eligible to earn a base salary in the range of $79,000 to $130,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Job Posting Expiration Date: 08/19/2025

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.