At Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. We are an extraordinary place to work, and we look for people who give new insights and experience a dynamic and growing environment. We promote an inclusive culture, valuing different perspectives and providing career growth and development opportunities. #WelcomeToCognizant! **RESPONSIBILITIES** . Perform Cloud Infrastructure Support activities as part of the Firm’s Technical Infrastructure team. . Work actively with technology teams to analyze and resolve issues related to AWS, GCP. . Identify defects, discrepancies, and trends by ways of troubleshooting. . Infrastructure support of products and systems to enable automation and help improve and achieving efficiency. . Understand the regional dependencies and drive the regional technical requirements. . Provide application lifecycle support for critical GS Internet facing applications with continuous focus on improvement and performance measurement. . Meet regulatory obligations . Internal & External Audits, privilege management (re)certification. . Incident management and reporting of production outages, root cause analysis & follow-ups. . Build and maintain relationships with various GS technology and business organizations. . Contribute to the technical understanding and promotion of new and existing standards, solutions, and tools. . Local change management and incident management representation for critical infrastructure products . Interface directly to the local client base, executing their requirements within a global framework. **SKILL/EXPERIENCE** . 3-5 years of experience in Cloud Support Engineer role. . Strong understanding of AWS, Cloud infrastructure, Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools. . Experience of multiple AWS services: IAM, Lambda, ECS, S3, Security, VPC, Networking, Load Balancing, Monitoring & Audit. . General troubleshooting and debugging of AWS and GCP based applications. . Experience with Infrastructure as code (IaC), Gitlab, Terraform. . Understanding of one of the Scripting languages: Shell script or Python. . Any relevant certifications on AWS to demonstrate an interest and experience in this field. . Strong analytical and troubleshooting capabilities. . ITIL and ITSM experience a plus. . Excellent soft skills & Communication (Verbal and Written) . . Must be willing to work in rotational shifts. . Ability to Multi task in high paced environment. . Problem Solver and To-Do attitude, ability to face technical challenges and drive solution. . Global clients facing Support team experience a plus. . Able to work within a Global team, prior experience a plus . . Having worked in environment supporting 10000+ servers a plus. . Prior experience with Financial Institution a plus. . Multiple Application Support Experience a plus. Why Cognizant? Improve your career with one of the largest and fastest-growing IT service providers worldwide. Receive ongoing support and funding with training and development plans. Have highly competitive benefits and salary packages. Get the opportunity to work for leading global companies. We are committed to respecting human rights and building a better future by helping your minds and the environment. We invest in people and their well-being. We build conditions for everyone to thrive. We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered. At Cognizant we believe that our culture makes us stronger! Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.