Job Title: Customer Service Administrator
Location: Ryton upon Dunsmore, Warwickshire
Contract Type: Full-time, Temp -Perm
Salary: £12.50Phr 

As a Customer Service Administrator, you will be the first point of contact for our customers, providing exceptional service and support. You will handle a variety of administrative tasks to ensure smooth daily operations, including managing inquiries, processing orders, and assisting with any customer-related queries.

Key Responsibilities:

Responding to customer inquiries via phone, email, and online platformsManaging customer orders, ensuring accurate and timely processinResolving customer complaints or issues in a professional mannerMaintaining accurate customer records and updating databasesCoordinating with other departments to ensure customer needs are metHandling administrative tasks such as filing, document preparation, and reportingEnsuring a high level of customer satisfaction through excellent communication and supportRunning customer reports, validating and correcting anomalies prior to sharing data Investigating and resolving invoice discrepancies Updating customer contracts on the Sales Order system and ensuring customer & suppliers information is kept up to date


Skills & expierence required:
1 + Years expierence in Customer Service / Admin or logictics enviormentUnderstanding of Supply ChainUnderstanding of Micrsoft Word & other packages Good English and Math Skills



If you're passionate about delivering top-tier customer service and want to be part of a growing team, we’d love to hear from you! Please send your CV and a cover letter to Rugbyadmiin@pertemps.co.uk or give us a call on  01788578888