Clinical Support - Neurosurgery
Medtronic
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
**A Day in the Life**
Change your career to exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second.
Maintain and develop business with all customers in the defined sales district by providing excellent clinical/technical support and education to the customers and to Capital Sales force, to ensure the meeting or exceeding of targets while enhancing Medtronic’s reputation in the market. Your regional responsibility: Northern - West Poland.
**Responsibilities may include the following and other duties may be assigned:**
+ Plans and prioritises clinical, technical and education programmes with review and input from implantable/disposables sales in Territory while closely cooperating with other functional groups, i.e. marketing, reimbursement, regulatory, clinical, education etc., consistent with the Capital Business Plan
+ Provides clinical expertise support to the customers of the district/network team, both before and after usage of the device, additionally provides troubleshooting support to field sales force and customers on request
+ Arranges development of customer training/education programmes and prepares study materials, plans, organizes and conducts training for customers (physicians, technicians and nurses) in collaboration with the District Sales force/network team
+ Conducts technical and clinical trainings for Sales force in the District, and for other cooperating teams – Spine, Cranial and Service in the country
+ Builds strong and lasting relationships with key decision makers and those influential in the purchasing process
+ Supports marketing and sales in the introduction and market release of new products and therapies through clinical review and input to sales and marketing brochures
+ Reports immediately and accurately all negative customer or product related events (e.g., customer feedback, product and legal issues and risks etc), including conduction of Field Actions
**Required Knowledge and Experience:**
+ Thorough knowledge of Neurosurgery product lines and therapies (Mazor, O-arm, Stealth S8 Navigation, Midas, Osteocool, neuromodulation & spine)
+ Fluency in English and Polish
+ At least 3 years’ experience in the medical (device) industry or in a hospital operation room environment
+ Proven ability to operate in a matrix environment and work effectively with sales force, physicians, nurses, and hospital technicians
+ Demonstrated ability to work independently on projects/duties as well as contributing to a larger team
+ Strong interpersonal and communication skills (written and verbal) at all levels of the organization
+ Proven track record of good judgment and demonstrated integrity and respect of peers/subordinates
Nursing experience or nursing/physician assistant with spine implants, previous training/education experience, degree in Engineering, Life-science, Marketing, Business Administration or Biology or another relevant, advanced degree are an advantage.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here (http://www.medtronic.com)
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will…
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here (https://www.e-verify.gov/employees) .
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