What You Can Expect

The ROSA Clinical Specialist provides, clinical support, and account management for the ROSATM system by aligning with key stakeholders including orthopedic surgeons, hospital administrators, customer facility staff, sales teams to identify potential new target accounts, drive successful account onboarding and system utilization with the ROSA™ Platform.    In addition, they would be responsible to lead key projects that are needed for the team.

How You'll Create Impact Through partnership with the surgeons, hospital staff and Recon sales team, help drive system utilization by determining the appropriate program elements to meet the needs of the hospitals’ patient population and local marketProvide on-site support for product demonstrations and educational initiatives to build local and regional market awarenessLead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSATM systemWork with the Recon sales teams to increase procedure volume by identifying and expanding ROSATM users and facilitate ROSATM product demonstrations and educational initiatives to build local and regional market awarenessPromote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.Provide product feedback and improvements to Regional ROSATM stakeholdersWorks closely with ZBI Coordinator – ROSATM to ensure Med-Ed programs are executed flawlessly

 

This is not an exhaustive list of duties or functions and may not necessarily comprise all of the \"essential functions\" for purposes of the ADA.

What Makes You Stand Out Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.Follow all internal communication and documentation policies (QA).Provide product feedback and improvements to R&DAttend product trade shows and annual trainings as neededYour Background B.Sc. or M.Sc. in Engineering or Science or Nursing backgroundMinimum of 6 to 8 years of clinical sales experience or 5 years of orthopedic (joint replacement) sales and case coverage experience.Experience with Clinical Support in the Operating Room preferredPrior experience with Robotics would be added advantageStrong interpersonal and communication skillsStrong presentation and demonstration skills, both live and onlineProven track record of achieving strong resultsAbility to apply technical knowledge to solve varied and complex problemsTravel Expectations Up to 80%; as and when required