Returning Candidate? Log back in! Clinical Service Coordinator - West Coast Job Locations US ID 2025-13324 Category Corporate Support Type Regular Full Time How You'll Make an Impact

The Clinical Service Coordinator is an integral member of the team, ensuring that operations run smoothly by providing administrative and logistical support to multidisciplinary clinical teams, primarily supporting registered nurses and our supplier network, to enhance clinical practice and the delivery of high-quality in-home patient care. The ideal candidate must be self- motivated, mature, and responsible with excellent critical thinking, organization, and communication skills. Strong computer skills are required. You must be able to work independently within a dynamic team environment. We are looking for creative individuals who are, first and foremost, patient centered and can thrive in a fast-paced, rapidly changing, high- profile environment.  

 

Shifts: 12 hr shifts with rotating weekends+holidays  

Overnights, West Coast: 10:30p – 11a ET (7:30p – 8a PT) What You'll Do

Principal Duties and Responsibilities:  

Communicate and build collegial relationships with clinical staff, multidisciplinary colleagues, customers and our supplier network   Review patient data for quality assurance    Maintain clinical documentation record from service providers  Simultaneously work across multiple systems while effectively managing communication response times and workload   Coordinate and schedule in-home clinical visits including MIH visits, equipment delivery, and lab tests with service provider partners    Manage and coordinate complex logistical needs of a diverse patient population   Partner with product, implementation and other internal teams to advance the MH model of care through our technology, market expansions, and developing best in class processes  Partner with leadership to onboard and train new team members   Perform other administrative support duties as required   What You Need

Competencies:  

Independent analytical and problem-solving skills  Support and collaborate with team members   Excellent organizational skills with attention to detail and ability to maintain quality of work  High level of service deliverability including multi-tasking, ability to prioritize work and meet deadlines   Effectively troubleshoot and escalate operational issues in a professional manner   Strong written and verbal communication skills, with the ability to collaborate with individuals across varying levels   Computer literacy, including command of Microsoft word, PowerPoint, and Excel with ability to learn new software as needed  Ability to demonstrate respect and professionalism for patients’ rights and individual needs, including demonstrated ability to maintain HIPAA compliance and other confidentiality  Excellent customer service skills, including the ability to manage and triage complex telephone calls  Comfortable working with a diverse patient population and multidisciplinary team, including nurses, physicians, and other clinicians as well as administrative partners including schedulers, dispatchers, etc.   Ability to uphold Medically Home culture and values while maintaining a positive and collaborative attitude   

  

Experience and Education:  

1-2 years’ professional experience required, preferably in a healthcare setting  Bachelor’s degree preferred but not required   Interest in the healthcare industry    Who We Are

DispatchHealth is redefining healthcare delivery through mobile and virtual healthcare.  A rapidly scaling Denver, Colo., startup, we provide right-sized healthcare through the power of technology, convenience, and service.  DispatchHealth is creating an integrated, convenient, high-touch care-delivery solution that extends the capabilities of the patient's care team and ensures that we provide personalized, quality care in the home or at the patient’s location of need.  Our skilled, certified providers arrive onsite with the expertise and tools necessary to administer advanced medical care, supported by our technological infrastructure to ensure quality and to improve outcomes.  DispatchHealth brings together experienced professionals with proven success in medicine, engineering and operations and a passion for transforming the healthcare landscape.

 

DispatchHealth is committed to creating and supporting a diverse and inclusive team and serving all communities. All qualified applicants will be considered for employment regardless of race, gender, gender identity or expression, sexual orientation, religion, national origin, disability, age, or veteran status. DispatchHealth offers a comprehensive benefit package, including medical, dental and vision insurance, 401k, paid time off, family, and short-term disability leave. 

 

Our Mission

We deliver trusted, compassionate care to all in the comfort of home.

 

Our Vision

Building the world's largest in-home care system.

 

Our Values are embodied in The DispatchWay

Courage to advocate for our patients and each otherInnovation to trailblaze a new path for healthcareIntegrity to create a respectful and inclusive environmentCompassion to provide quality, safe and excellent care Connect With Us

 

Get to know us! Watch the video to hear from healthcare professionals on what it's like to work with DispatchHealth. Follow us on Facebook, X, and YouTube to learn more.

Job Post Information* : Posted Date 8/4/2025 Options Apply nowApplyShareRefer someone to this jobRefer <p style="margin: 0px;">Whoops! The Share function is not working properly at this moment. Refresh the page and try again.</p> Share on your newsfeed Application FAQs

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