Provide clinical leadership to the 3 Acute Care areas - 11pm to 7am
At Houston Methodist, the Clinical Resource Nurse position is a population-specific clinician, patient/client advocate responsible for assisting patients/families navigate the complex health care system in an organized, effective and efficient manner within the variety of Hospital programs. This position will assist with the standardization and efficiency of care for patients in the assigned service line/unit throughout the continuum of patient care. The Clinical Resource Nurse position models patient-centered care and assumes leadership responsibilities with high level contributions in direct patient interaction, the unit, the service line, and across the organization. This position assists management with the coordination of program education and assists with the overall growth of the service line program. Responsibilities for the Clinical Resource Nurse position may also include leading unit and shared governance activities, assessing service line/unit-based needs related to practice and improvement opportunities, and serving as a clinical resource for both service line program and hospital staff as well as evaluation of direct costs and patient outcomes.
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organization's vision, fulfills the mission and abides by the I CARE values ResponsibilitiesPEOPLE ESSENTIAL FUNCTIONS
Develops strong relationships with physicians and healthcare providers to assure effective communication in patient care. Serves as a liaison between ancillary departments, clinicians, physicians and patients to ensure efficient patient flow for service line patients.Functions as a subject matter expert consultant to interprofessional team members through provision of advanced assessment skills for care. Develops educational information for the nursing units. Teaches others to critically think by verbally expressing rationale for decisions and following up by coaching and critiquing colleagues' thought processes in complex situations.Serves as a patient advocate in preventing/resolving ethical issues. Facilitates interventions to relieve the patient's/family spiritual distress.Contributes to improving nurse satisfaction/engagement by serving as a role model and mentor, coaching staff in effective verbal, non-verbal and written communication, which includes active listening, and facilitating teamwork with RNs, non-licensed and interprofessional staff, as evidenced by the annual RN-RN teamwork score and interprofessional relationship score.
SERVICE ESSENTIAL FUNCTIONS
QUALITY/SAFETY ESSENTIAL FUNCTIONS
FINANCE ESSENTIAL FUNCTIONS
GROWTH/INNOVATION ESSENTIAL FUNCTIONS
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
Bachelor's degree or higher from an accredited school of nursing
WORK EXPERIENCE
LICENSES AND CERTIFICATIONS - REQUIRED
RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) ANDBLS - Basic Life Support (AHA) ANDMagnet - ANCC Recognized Certification (ANCC) -- in applicable specialty area within 1 year KSA/ Supplemental DataKNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesStrong psychosocial assessment and clinical skillsDemonstrates an effective community resource knowledge base and the judgment/ability to effectively select and coordinate available resources, including referrals to regulatory agenciesEmbodies the behaviors associated with the Leadership, Art and Science of Nursing (identified in Duties and Responsibilities) at the Proficient level according to Benner's model of clinical practiceDisplays professionalism, remains composed under stress, and takes responsibility for delivering on personal and organizational commitmentsAble to work independently; possess organization/time management and prioritization skillsSUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional YesOther (department approved) NoON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
TRAVEL**
**Travel specifications may vary by department**
Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center – a national Honor Roll hospital – to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.
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