🌟 Clinical Nurse Manager 📍 Wilton Medical Arts Urgent Care, 3040 Route 50,Saratoga Springs, NY 🕒 Employment Type: Full Time 📌 Shift/Schedule: Day Shift 💼 Department:Wilton Medical Arts 💡 About Saratoga Hospital At Saratoga Hospital, we’ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach—creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. 🎯 About the Role The Clinical Nurse Manager of Wilton Medical Arts is responsible for governance and leadership of the department, providing high quality care in a patient-focused environment. Responsibilities include personnel management, budget preparation, patient satisfaction, providing clinical expertise and monitoring, and compliance with regulatory agencies. Accountable for the 24-hour operation of the department. 🙌 Why Saratoga Hospital + A caring, community-focused culture rooted in teamwork and trust + Supportive leadership that invests in your development and well-being + Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. (https://www.albanymed.org/wp-content/uploads/sites/2/2025/01/2025-Benefits-Guide\_-Web-compressed-copy.pdf) + Opportunities to grow within the Albany Med Health System + Located in beautiful Saratoga Springs (https://www.discoversaratoga.org/) , known for its vibrant community, outdoor recreation, and cultural attractions 🤝 Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you’re passionate about healthcare and community service—even if you don’t meet every qualification listed—we’d still love to hear from you. 📝 How to Apply Click the ‘apply’ button to submit your resume and complete our online application. Applications are reviewed on a rolling basis—apply today and discover what makes Saratoga Hospital a special place to grow your career. Essential Functions: Service Excellence/Patient Satisfaction In collaboration with Urgent Care Medical Director and Director of Emergency Services, develops an environment of service excellence and high standards of clinical care, and develops goals and objectives for the Department as well as measurement standards to meet these goals, while ensuring the timely delivery of high quality patient care at a reasonable cost. Uses Patient Satisfaction survey indicators to improve the processes and customer service skills of staff. Engages staff in participation in performance improvement, research, quality initiatives, customer satisfaction and shared governance. Establishes annual goals for improvement. As requested, organizes and directs programs and projects. Develops and maintains quality improvement plans and customer satisfaction programs. Operations In collaboration with nursing colleagues, the Manager develops, implements and monitors departmental policies and procedures, goals and objectives to ensure that nursing care reflects current professional standards and practice. Maintains clinical expertise and high standards of performance, while ensuring timely delivery of high-quality service. Maintains current knowledge of trends and incorporates updated standards and practice into departmental operations in collaboration with physicians and other departments. Works collaboratively in continuously monitoring and evaluating all clinical and administrative operating systems to ensure that the necessary elements are in place to maximize the quality, efficiency of the patient service cycle and provide for an optimal patient encounter. Identifies areas needing enhancement and implements change within the appropriate timeframe and budget. Patient Safety Assists with the investigation of risk management and safety issues and communicates to the Director any incidents occurring in the department. Resolves identified problems with staff, patients, visitors, physicians and other hospital departments using the CQI process. Financial Management Assists in the preparation, implementation and monitoring of the operating and capital budget. Recommends adjustments accordingly. Develops and implements strategies for inventory management in coordination with Purchasing/Materials Management. Facilitates evaluation and or purchase of supplies and equipment. Committee Participation As assigned, attends and actively participates in department and hospital-wide committee meetings and activities, seeking opportunities to provide leadership within areas of expertise. Actively participates in the hospital’s emergency preparedness initiatives. EDUCATION, TRAINING AND EXPERIENCE: BSN required. Currently licensed by NYS as a Registered Nurse. Minimum 5 years of emergency, urgent care or acute care experience. Two years' management/leadership experience required. REQUIRED SKILLS AND ATTRIBUTES: Ability to initiate a nursing care plan utilizing appropriate nursing processes. Must be able to manage, organize and prioritize daily tasks and ongoing projects effectively. Demonstrates superior customer service and team-building skills. Energetic, outgoing, passionate about patient care and high-quality services. Salary Range: $41.60 - $66.53 Compensation may vary based upon, but not limited to: overall experience and qualifications, shift, and location.