**Role:** + To support Business Manager, PD (Peritoneal Dialysis) Business Unit & territorial requirements, to ensure excellence in service in all areas of accounts (Hospitals, PD units & wards). + To provide ongoing, close support to all accounts in the territory. + Promote and sell medical equipment, consumable products to government, private and NGO sectors, able to develop long term business relationship with existing and potential clients. + Initiate, coordinate and execute funding applications for patients. + Attend business reviews on periodical basis to review accounts & territory performance. + Identify new business opportunities, customers, markets and potential products. + Manage other administrative tasks that will be assigned based on the business and department needs from time to time (inventory, database, competitor analysis among other key tasks). + Organize/coordinate events/talks/seminars to customers/patients/clients. + To maintain highly respected relationships, within & outside the organization. + To develop and support education programs & provision of clinical and product training to patients/customers in hospitals or at patient’s home. + To conduct home visits at patient’s home to ensure adequate follow up of their condition and therapy application. + To report patient’s condition to the nephrologist and nursing team upon completion of each patient visit/assessment on time. + To provide advice and guidance to patients who require dialysis reimbursement in ensuring patient has uninterrupted dialysis treatment. + To ensure effective coordination between account’s nursing team, customer services and logistics for timely & reliable home-care service & support. + To provide on-call support during and after office hours (after office-hours support will be based on clinical roaster). + To support patient care during high workload period or the absence of the other team members. + Any other tasks, support and territories as deemed required. **Essentials:** + Registered Nurse - Current State Registration, preferably with renal nursing experience (Peritoneal Dialysis) + Diploma/Bachelor's Degree in Nursing + Best to have: relevant post basic qualification + Knowledge of adult learning and prior educator experience. + Good command of English Language and Bahasa Malaysia with exceptional interpersonal & communication skills. + Ability to initiate, prepare & conduct Service and team meetings. + Self-driven and self-motivated, confident and possess pleasant personality. + Agility in role, responsibilities & planning. + Willing to travel extensively and provide out-of-hours service, including weekends. + Required to have own car and valid driving license. + Ability to apply administrative IT skills in daily activities, such as Windows applications - Word, Excel and PowerPoint