GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description
Essential Responsibilities
Provide technical and clinical leadership during virtual pre-sales process by showcasing product capabilities and clinical benefits to customers to drive revenue within the region.
Coordinate and deliver goal-oriented virtual product training to customers: monitor and report on training outcomes.
Serve as a subject matter expert Handheld Ultrasound and eClinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities.
Support new product (NPI) features and clinical techniques; develop training strategies for customer adoption.
Partner with Clinical Applications Specialists, Product Sales Specialists, Segment Leaders and Clinical Education team members to understand account strategy and tailor product demonstration to customer needs and desired outcomes.
Support trade shows and professional conferences by performing product demonstration and customer training.
Act as focal point for Handheld Ultrasound, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
Build strong relationships with customers, highlight key opinion leaders (KOLs) where necessary to standardize and optimize protocols and support our clinical education initiatives.
Embrace and promote adoption of hybrid training delivery mindset for your customer.
Maintain required well-written pre and post training documentation in conjunction with global guidance.
Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.
Deliver professional virtual experiences using digital studio tools, media and streaming tools provided.
Provide clinical, technical and customer feedback information to marketing, engineering, and field applications.
Support internal education across markets and regions.
Consult and assist as subject matter expert focused on market trends to maintain GE HealthCare's leadership in the eClinical Virtual Studio Pre-Sales arena.
Collaborate with VEPL/CEM, assist in creation and development of demo scripts and questions for proper product and solution positioning across customer segments.
Occasional onsite system support to ensure continued education and growth in clinical areas and system technology
Provide virtual internal product training to different teams within GE
Qualifications/Requirements
Associate degree or equivalent and 3+ years of technical/clinical industry experience; plus, ARDMS certification.
Deep understanding of clinical education training and associated process implementation.
Demonstrated experience delivering complex information and modifying messaging based on audience.
Comfortable interacting and presenting in the virtual environment
Knowledge of Healthcare Information Systems, networking, and IT
Driven by advancements in the role of technology to promote new methods of remote sessions
Troubleshooting and problem-solving skills from a remote environment
Interpersonal and telephone communications skills with exceptional professional disposition and demeanor
Ability to prioritize and manage objectives independently.
Ability to travel to support customers and team onsite
Dedicated home workspace to safely set up digital studio and ultrasound equipment while supporting virtual presentations with customers and team members.
Desired Characteristics
Bachelor’s degree
3+ years GEHC experience in customer facing role(s)
Knowledge of Handheld and Point of Care industry trends
Demonstrated ability to work independently as well as with a team
Ability to energize, develop, and build rapport at all levels within an organization
Experience interfacing with both internal team members and external customers as a part of a solution-based sales process
Strong communication and clear-thinking skills with the ability to synthesize complex issues into simple messages
Basic proficiency in Microsoft Office Suite products
Knowledge in production and multi-media tools (HD cameras, production, and conferencing software)
Experienced in demonstrating products and solutions to a variety of healthcare audiences
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $89,600.00-$134,400.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.Additional InformationGE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.
Relocation Assistance Provided: No
Application Deadline: December 01, 2025