Company Introduction
130여년 전 네덜란드에서 시작된 필립스는 헬스 테크놀로지 분야 선도 기업으로, 사람들이 더욱 건강한 삶과 웰빙(well-being)을 영위하도록 건강한 생활에서부터 질병의 예방, 조기 진단, 치료 과정 내 관리에 이르는 헬스케어 전 과정(Health Continuum)에서 전방위적 솔루션을 제공하고 있습니다. 특히, 선진 기술력에 임상 및 소비자 분야에서 쌓은 인사이트를 더해 통합적인 솔루션을 제시하는데 주력하고 있습니다.
필립스코리아는 1976년 한국 법인을 설립한 후, 지난 40년간 한국 소비자에게 의미 있는 혁신을 제공하고 삶의 질을 향상시키며 지속 가능한 사회를 만들고자 노력해 왔습니다.
필립스코리아는 Diagnosis & Treatment(영상 진단 및 치료), Connected Care(환자 모니터링/분석 및 수면 호흡기 질환 케어), Personal Health(남성 그루밍, 뷰티, 구강건강 및 육아용 솔루션) 시장을 선도하고 있습니다.
About Philips Careers
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Related to this role
• Philips Advanced Visualization & AI
• Advanced Visualization Workspace
About Position:
Business: Health Systems, Enterprise InformaticsJob Title: Clinical Application Specialist, AVWLocation: Seoul, Korea (서울 중구)Role Summary:
We are looking for a clinical application specialist to deliver advanced training and workflow consulting for Philips AVW(Advanced Visualization Workspace), a cutting-edge visualization software platform for post-processing radiology image. This role combines clinical insight with technical support to drive effective adoption in radiology and related specialties. It requires strong communication, a customer-focused mindset, and prior experience in radiology clinical environments or relevant software.
필립스는 영상의학 이미지를 후처리(Post-processing)하는 최첨단 소프트웨어 플랫폼인 Philips AVW (Advanced Visualization Workspace)의 고객을 대상으로, 트레이닝과 임상 워크플로우 컨설팅을 수행할 Clinical Application Specialist를 찾고 있습니다. 이 포지션은 영상의학과 및 관련 임상 분야에서의 효과적인 솔루션 도입을 위해 임상적 통찰력과 기술 지원을 함께 제공하는 역할을 수행합니다. 뛰어난 커뮤니케이션 능력, 고객 중심의 마인드셋, 그리고 영상의학 임상경험 혹은 관련 소프트웨어의 경험을 보유한 분을 선호합니다.
Key Areas of Responsibilities:
Customized Clinical Workstation (AVW) Training and ConsultingDeliver specialized, role-specific training on the advanced visualization software AVW, supporting clinical users across various specialties through on-site and remote sessions. Tailor workflows and training programs to optimize real-world clinical application.AVW Configuration and Clinical Environment Optimization
Adapt AVW software functionalities to meet the requirements of diverse clinical settings such as radiology, cardiology, oncology, ensuring customized post-processing tool setup and effective operational guidance aligned with latest clinical protocols.Clinical Workflow and Application Utilization Analysis
Analyze hospital-specific imaging workflows, data integration, and operational procedures to identify inefficiencies. Propose actionable solutions to maximize patient care quality and diagnostic throughput using AVW.Customer-Centric Technical Support and Issue Resolution
Provide timely responses to user inquiries and technical challenges both on-site and remotely. Collaborate across clinical, technical, and sales teams internally and with customers to ensure solution adoption and successful implementation.Product Demonstrations and Sales Support
Execute compelling AVW demonstrations emphasizing new features, clinical benefits, and competitive advantages. Partner with sales and marketing departments to enhance product positioning through clinical education and case presentations.Educational Materials Development and Documentation
Create comprehensive materials including user manuals, clinical guides, and post-processing matrices customized per clinical specialty. Maintain thorough documentation of all customer interactions and project activities within CRM and relevant systems.Project Management and Post-Implementation Follow-Up
Manage project timelines and milestones to guarantee on-time delivery and smooth operational transition. Continuously collect customer feedback and drive sustained improvement and service excellence.
Qualifications & Requirements:
EducationGraduates majored in Radiologic Sciences, Medical Informatics, Biomedical Engineering, Life Sciences, or related clinical/technical fields.Experience and Skills
Clinical experience in radiology modalities such as CT and MR, or hands-on experience supporting/educating users on imaging workstation/post-processing software. Prior experience with AVW-like advanced 3D/4D visualization platforms is highly desirable.Technical and Communication Skills
Strong understanding of advanced imaging software capabilities and clinical data interpretation. Excellent interpersonal and presentation skills for effective knowledge transfer to diverse healthcare professionals. Ability to troubleshoot and resolve issues promptly.Additional Requirements
Willingness to travel frequently to customer sites with a flexible working attitude. Proficiency in both English and Korean for clinical documentation and communication is preferred.
Preferred Competencies
Experience delivering educational sessions, webinars, or clinical seminars.Knowledge of competitive product landscapes and market demands.Familiarity with healthcare data security and regulatory compliance.Proven ability to manage customer feedback and continuously enhance services.Awareness of latest trends in 3D/AI imaging analysis and clinical application.About Philips:
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
Find more information about what we provide as employee benefits.
Application Process:
Application -> Pre-screening call -> 1st Interview -> 2nd Interview -> Additional Interview(if any) -> Offer
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