Expected Travel: More than 50%

Requisition ID: 11954

 

About Teleflex Incorporated

As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vision to become the most trusted partner in healthcare, we offer a diverse portfolio with solutions in the therapy areas of anesthesia, emergency medicine, interventional cardiology and radiology, surgical, vascular access, and urology. We believe that the potential of great people, purpose-driven innovation, and world-class products can shape the future direction of healthcare. 
 
Teleflex is the home of Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ – trusted brands united by a common sense of purpose.
 
At Teleflex, we are empowering the future of healthcare.  For more information, please visit teleflex.com.

 

Interventional Urology – The Interventional Urology business unit of Teleflex is dedicated to developing innovative, minimally invasive and clinically effective devices that address unmet needs in the field of urology. Our flagship product, the UroLift® System, is the #1 minimally invasive procedure in the U.S. for treating an enlarged prostate, also called Benign Prostatic Hyperplasia, or BPH.* It is a proven approach that does not require heating, cutting, or destruction of prostate tissue.1 Join a dynamic, growing team that offers healthcare providers an array of medical technology solutions that make a difference in patients’ lives.

*U.S. 2022 estimates based on US Market Model 2022-24 (5-17-22 FINAL), which is in part based on data provided by Symphony Health PatientSource® 2018-21, as is and with no representations/warranties, including accuracy or completeness.
1. Roehrborn, Can J Urol 2017

 

Position Summary

The Clinical Affairs Manager partners with the commercial organization to support the safe and effective of the Teleflex MCS product portfolio.  The CAM is responsible for education/scientific presentation development and delivery, peer to peer exchange, comprehensive needs assessments and regional training plan. This role plays a pivotal position in supporting customer experience and patient centric care. 

The Clinical Affairs Manager, Interventional Urology develops, manages, and delivers professional education to surgeons, OR staff, and sales representatives to achieve exceptional clinical outcomes for patients. As an integral member of the Clinical Affairs team, this position manages, coordinates, and facilitates peer-to-peer training, residency programs, new product development training, new hire training, case coverage, and other training activities. This position requires OR-based training experience, strong people skills, and the ability to perform at high-levels independently in a fast paced, dynamic environment.
 

Principal Responsibilities Customer Experience – Representing Teleflex in a customer facing position is a tremendous responsibility and opportunity.  All CMA colleagues are expected to perform with the highest levels of professionalism, service and ethics in order to strengthen the Teleflex brand and relationship with our customers.  Continuous Improvement - Demonstrates initiative and critical thinking to identify, prioritize process and performance gaps.  Develops solutions to deliver improving results. Exemplifies continuous improvement thought processes and focus.   Culture and Values – Exemplifies Teleflex values and ensures a fair, open and productive climate that is engaging, ethical and legally compliant.  Strives to work effectively across boundaries in a complex matrix environment.  Develop/Update content for training courses including Peer to Peer events and HCP & field training. Manage a positive learning experience that builds champions through screening, vetting, and conducting peer-to-peer consults and programs for HCPs and faculty. Manage peer-to-peer events (dinners, case days, office management), including hosting peer-to-peer meals and managing flow for the program. Provide advanced training and education for physicians to advance procedural independence. Manage and process invoices for all faculty events, including peer-to-peer, proctorships, teleconsults, and webinars. Develop and manage Residency Programs in assigned areas. Develop and manage training programs, including online programs, simulators, and live presentations for the commercial team and faculty. Partner with Field Trainers to manage and facilitate hands-on clinical training at New Hire Training. Manage and follow-up with new hires to ensure attainment of qualifications and achievement of training requirements and ensure job performance is in accordance with training SOPs. Develop and manage supplemental physician case trainings, including New Physician, Advanced Anatomy/Obstructed Median Lobes, and Advanced Techniques. Partner with the commercial team to manage and support case coverage. Partner with R&D and Marketing on managing and developing new product launches, market acceptance, case data follow-up reports, videos, video consents, and any other Market Acceptance Testing (MAT) data. Participate in cadaver labs, looking at design changes and evaluating future product enhancements. Partner with Marketing and Clinical Affairs to develop webinar content and conduct webinars with faculty and team members. Partner with cross-functional teams to provide customers a company touch point. Manage and facilitate clinical breakout sessions as needed at meetings. Present Professional Education and Clinical information. Perform other duties as assigned. Contribute to our culture of being collaborative, respectful, transparent, ethical, efficient, high-achieving, and fun!
 

 

Education / Experience Requirements Bachelor’s degree is required, preferably in clinical, biology, health sciences, or engineering. Minimum of 8 years of professional training or OR-based sales experience. Medical device experience is a plus. Urology experience preferred. Demonstrated clinical mastery related to surgical devices. HCP Engagement experience is a plus. Proficient in Microsoft Word, Excel, and PowerPoint required; Prezzi, Video editing, Articulate, SalesForce experience preferred.
  Specialized Skills / Other Requirements Must possess excellent verbal and written communication skills. Detail-oriented with strong organizational skills. Strong work ethic and ability to operate independently. Strong people skills and experience training surgeons in an OR setting. Ability to multitask and meet deadlines. Ability to work in a fast-paced, changing environment. Ability to collaborate with a broad range of personalities. Ability to quickly resolve challenges. Must be able to establish and maintain credentials (via RepTrax, Vendormate, etc.) to have the ability to enter and work, as required, in hospitals and other medical facilities, as an essential function of the job. Depending on customer/site requirements, vendor credentials may require the employee to obtain the COVID-19 as required by facility requirements. Valid driver’s license issued by the state in which the individual resides; good driving record. Responsible for performing all duties in compliance with FDA’s Quality System Regulation (QSR), ISO13485, the Canadian Medical Device Regulations, and all other international regulatory requirements with which Teleflex complies.

 

TRAVEL REQUIRED: 60% (Domestic and International; overnight required)

 

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At Teleflex, we follow a comprehensive hiring process. We do not accept unsolicited resumes from agency recruiters or 3rd party firms. We do not make unsolicited job offers. We do not ask for money or require equipment purchase up-front.

 

Teleflex, Inc. is an affirmative action & equal opportunity employer. D/V/M/F. Applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status. If you require accommodation to apply for a position, please contact us at: 877-880-8588 or Talent@Teleflex.com.

 

Teleflex, the Teleflex logo, Arrow™, Barrigel™, Deknatel™, QuikClot™, LMA™, Pilling™, Rüsch™, UroLift™ and Weck™ are trademarks or registered trademarks of Teleflex Incorporated or its affiliates, in the U.S. and/or other countries. 
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