Employment Type:Full timeShift:Day Shift

Description:Facilitates, prior authorizes, and schedules MercyOne Clinic patients for appointments, referrals tests and procedures. Adheres to MercyOne Northeast Iowa's performance expectations and performs all defined services and other related duties in accordance with mission, vision and values of MercyOne.

What you will Do:   

Receives and reviews referral orders.Contacts insurance company to assure prior approval.Provides problem-solving support for the referral process.Based on principles of growth and development, provides care appropriate to the age related needs of the patients served.Acts as a collaborating member of the clinic medical home team and is highly committed to a team construct.

Hours/Schedule:  

Full-Time / 40 hours weekly (1.0 FTE)

Minimum Qualifications:      

A minimum of one year of experienceGraduate of an accredited nursing or medical assistant program preferred. Candidates with Certification and/or appropriate experience in a related field (lab, X-ray, etc.) or experience with insurance prior authorization may be considered.Current license and/or certification in accordance with education.  BLS. Mandatory Reporter

Position Highlights and Benefits:

Personalized health insurance plansHealth coverage effective on day one of employment Retirement plan with company matchPaid time off    Employee Assistance Program (EAP) & Wellness programs  

Ministry/Facility Information:   

MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:   

MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center   MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation   MercyOne Oelwein Medical Center, Community Level IV Trauma Designation   

With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.   

MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.    

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.