**Employment Type:** Full time **Shift:** Day Shift **Description:** Facilitates, prior authorizes, and schedules MercyOne Clinic patients for appointments, referrals tests and procedures. Adheres to MercyOne Northeast Iowa's performance expectations and performs all defined services and other related duties in accordance with mission, vision and values of MercyOne. **What you will Do:**   + Receives and reviews referral orders. + Contacts insurance company to assure prior approval. + Provides problem-solving support for the referral process. + Based on principles of growth and development, provides care appropriate to the age related needs of the patients served. + Acts as a collaborating member of the clinic medical home team and is highly committed to a team construct. **Hours/Schedule: **   72 Hours Biweekly Tu-F/8-5 Full-Time **Minimum Qualifications: **     + A minimum of one year of experience + Graduate of an accredited nursing or medical assistant program preferred. Candidates with Certification and/or appropriate experience in a related field (lab, X-ray, etc.) or experience with insurance prior authorization may be considered. + Current license and/or certification in accordance with education. BLS. Mandatory Reporter **Position Highlights and Benefits:** + Personalized health insurance plans + Health coverage effective on day one of employment + Retirement plan with company match + Paid time off   + Employee Assistance Program (EAP) & Wellness programs **Ministry/Facility Information:**   MercyOne Northeast Iowa provides expert health care to eight counties. MercyOne Northeast Iowa provides excellent, personalized care close to home to the communities in the Cedar Valley. With 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments:  + MercyOne Waterloo Medical Center , an Area Level III Trauma Center and an accredited chest pain center  + MercyOne Cedar Falls Medical Center, Community Level IV Trauma Designation  + MercyOne Oelwein Medical Center , Community Level IV Trauma Designation  With more than 2,500 colleagues, MercyOne is one of the largest employers in Northeast Iowa.  MercyOne Medical Group – Northeast Iowa is made up of more than 30 primary care, pediatric, internal medicine and specialty clinics located throughout Black Hawk, Bremer, Buchanan, Benton, Butler, Fayette and Tama counties.  **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran