Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. Swain Community Hospital is a 48-bed, fully-accredited critical access hospital dedicated to quality, service, and compassion making us stand out as the place for visitors, seasonal residents, and lifelong community members to receive outstanding healthcare. The hospital, along with an outpatient physician practice, offers primary and inpatient care, as well as emergency, laboratory, imaging, rehabilitation, urology, cardiopulmonary, geriatric outpatient, pediatric and gastroenterology services, and a pain clinic. Where We Are: Welcome to the Gateway to the Great Smoky Mountains National Park! Bryson City is a peaceful, mountain town with so much to do and see but easily accessible to urban areas such as Asheville, Knoxville, and Atlanta within driving distance. From watersports to railroad excursions to hiking and horseback riding, the outdoor lover will always find something to do. If you’re a little more indoorsy, experience our unique shops and wonderful dining options. Why Choose Us: · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees · Competitive Paid Time Off / Extended Illness Bank package for full-time employees · Employee Assistance Program – mental, physical, and financial wellness assistance · Tuition Reimbursement/Assistance for qualified applicants · Opportunities for education and training through partnership with Duke LifePoint Healthcare · And much more… POSITION SUMMARY Manages the daily operations of the assigned clinic to ensure alignment with departmental and organizational objectives. Essential Functions: Assists with developing specific departmental goals, standards, and objectives which directly support the strategic plan and vision of the organization. Manages staff relations including performance management, staff satisfaction, and conflict management. Performs and oversees scheduling, staff development, recruitment, payroll, and student engagements. Monitors departmental budgets, regulatory compliance, departmental contracts, and vendor relations. Determines and justifies needs for systems/equipment/supplies purchases, monitors usage, and oversees proper working order and/or stock supplies. Creates and fosters an environment that encourages professional growth. Integrates evidence-based practices into operations and clinical protocols. Performs Human Resources functions (interviewing, hiring, disciplinary actions), performance appraisals of staff and makes recommendations for staffing needs. Assures staff are properly oriented and competencies maintained. QUALIFICATIONS The following qualifications are the minimum requirements necessary to adequately perform this job. However, an equivalent combination of experience, education and training which provides the necessary knowledge skills and abilities would be acceptable, subject to any legal and/or regulatory requirements. A. High School diploma or equivalent required. Associates degree in applicable field is strongly desired. B. Work experience: Minimum three years experience working in a medical setting is preferred. Prefer one year managerial experience in a similar clinical setting. C. Knowledge, skills and abilities required: Working knowledge of cash management principles and/or procedures. Proficient with MS Office (Word, Excel, Power Point), with a focus on Excel. Must have the ability to make sound and evaluative judgements, strong organizational, problem solving and analytical skills. Excellent communication and telephone skills required. Good public speaking ability is required. Good computer skills are required and must have the ability to train other staff members. Must be able to work independently, have strong interpersonal and communication skills with ability to work effectively with a wide range of people to include teams, managers, supervisors, vendors and physicians. Encourages teamwork, is energetic and motivates teams and individuals. Must have a positive attitude and excellent customer service skills. Time management skills are required, as is the ability to manage stressful situations. PHYSICAL REQUIREMENTS Eye and hand coordination, manual dexterity for computer skills and visual acuity and hearing corrected to normal required. Extended periods of sitting required, with some walking, stooping and bending. Able to lift up to 20 lbs. and reach above shoulder height. Must be able to remain focused on the task at hand. EEOC Statement “Swain Community Hospital is an Equal Opportunity Employer. Swain Community Hospital is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.” **Job:** **Administration/Management* **Organization:** **Western Carolina Physcian-Swain PB* **Title:** *Clinic Manager - Swain Family Care* **Location:** *NC-Bryson City* **Requisition ID:** *7463-13592*